Kevin R.
Well Your Customer Service Is Terrible
I ordered on 5/7 and still have not received my order or any conformation on where it is, even after emailing to see and still no response!!!
Pure Health LLC is listed under Wellness & Spa in Las Vegas, Nevada.
Pure Health LLC (purehealth100.com) has 6,243 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Wellness & Spa · Henderson, Nevada
Excellent
Wellness & Spa · Las Vegas, Nevada
Excellent

Wellness & Spa · Henderson, Nevada
Excellent
Wellness & Spa · Las Vegas, Nevada
Excellent
Showing 1,112 reviews with 2 stars · Clear filters
Kevin R.
I ordered on 5/7 and still have not received my order or any conformation on where it is, even after emailing to see and still no response!!!
n D.
I ordered this product 04 May and still waiting. Have emailed the company and still no reply. I can understand the quick work-load however every business operator knows that you can hire temps to answer phones and return emails; after all with all these orders I am sure it would have been wise on your part instead of having such poor ratings against your business and customer service. Difficult to get return customers...business rule 101
Quita M.
Please send my order.
d D.
first order was very efficient...timely, and in order.....second order is 20 days late and no response to emails...
kevin
took way to long to get my order had to send an e-mail.. you would think if the item wasnt in stock it would be mentioned, if it was in stock, it took way to long to get the product...i will look elsewere before ordering from these people again !!
Response from Pure Health LLCMay 22, 2012
Hi Kevin - your order was shipped days ago- if you would like to email me I can send you tracking information. Thank you , Stacy
Jayne H.
Ordered May 3rd and order not yet processed with no indication of when it will be processed. No word from the company either!!
Response from Pure Health LLCMay 22, 2012
Hii Jayne please contact me at [email protected] and I can give it to you- rather than post it here. Thank you, Stacy
Debbie H.
Well, I placed an order on May 3rd and got an email telling me my order had been received. A week later, when I still hadn't gotten it, I called and was told that due to high volume orders it would be another few days. Your mailbox says it's "full" and has for several days now and won't take my message and my 2 emails inquiring about my order have been completely ignored. Do I have what I ordered yet (5-21)? The answer is no. Since it's already been paid for, I have no choice but to continue waiting but it's highly doubtful I'll ever order from you people again The courtesy of a reply to my emails would be appreciated.
Response from Pure Health LLCMay 22, 2012
Hi Debbie, please contact me at [email protected] and I can give you an update- rather than post it here. Thank you, Stacy
Marlene K.
I know it has been overwhelming to you for the coffee bean and raspberry ketone orders. HOWEVER, this is getting ridiculous. More orders, MORE HELP, you MAKE MORE MONEY so why does the consumer have to suffer. It has been OVER a month since I placed order. No word, no nothing, no product. JUST SIT AND WAIT.. CAN'T EVEN GET THROUGH ON THE PHONE TO CHECK ON ORDER. LIKE I SAID, JUST RIDICULOUS!!!!!!!!!!!!!!!
Response from Pure Health LLCMay 21, 2012
HI MArlene, We have upped our staff by 300% and are moving as quickly as possible- your order has been shipped- please contact me for tracking information- Thank you, Stacy