Pure Health LLC is listed under Wellness & Spa in Las Vegas, Nevada.
Pure Health LLC (purehealth100.com) has 6,243 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Wellness & Spa · Henderson, Nevada
Excellent
Wellness & Spa · Las Vegas, Nevada
Excellent
Wellness & Spa · Henderson, Nevada
Excellent
Wellness & Spa · Las Vegas, Nevada
Excellent
Showing 2,508 reviews with 1 star · Clear filters
Jeff B.
Order placed on May 8th. It's June 3rd today. Still have not received my order. Have tried contacting customer service via phone and email. They are never available via phone and have not responded to (2) emails I sent. I'll give it a few more days and then take steps to have the charge reversed from my credit card carrier if I still do not receive the product. One thing is for sure. I will never order from this company again, ever.
Andrea S.
It took almost a month for me to get the product and then when I got it the product was the wrong one. Will be E-mailing Pure Health today and must be solved within 7 days or I will be reporting to Pay Pal.
Response from Pure Health LLCJun 22, 2012
I apologize it took so long to get your products, and then the wrong ones! We will be happy to send you out the ones your ordered and you can keep the ones we sent you, of course, at no charge! Samantha 1-888-3BE-WELL [email protected]
Gina W.
No customer support, no answers, fraudulent information on your website, refusal to answer phone calls, emails, Paypal messages, etc. I just want to know when my order will come. Tomorrow, Mon. June 4 is the LAST day I will wait for an answer. After that, Paypal will handle the dispute from here on out! You have the nerve to ask for a review when you won't contact me about my product!! Only gave 1 red star because I can't give less!
Response from Pure Health LLCJun 22, 2012
I apologize that it took a while to receive your order. For the last several weeks we've been swamped and playing catching up from the orders/calls/emails/voicemails from when we were featured on the Dr. Oz Show back in April. I do see per the UPS/USPS website that your package was delivered on June 5th. We do appreciate your patience! Samantha 1-888-3BE-WELL [email protected]
Diane C.
I made the online purchase on May 9. Made several attempts to contact the company via email and telephone, did listen to a precorded reason for delays of shipment. Still no shipment arrived, no payment removed, no one answering the email or telephone number as listed. I saw a facebook posting for "like us" on facebook so I posted a note their. I still received no response. I finally found a contact place on the third depth of the company webpage listing and sent a note to cancel my order. Of course then I received a note back that I couldn't do that because they had shipped my order. I finally received my order nearly a month later(short by a few days). How can a business stay in business, no matter how good their product, if they don't have a responsive customer service department. A telephone message that we are overwhelmed is not acceptable. Just because they have gotten larger orders from big box stores does not mean they should discount the individual because they may be the same folks who might make a big box store purchase as well. I have never had such a poor customer service experience with an on line company.
ANGRY C.
I ordered in the middle of April and still haven't received my order I've contacted customer service and have gotten no response to my email I will NEVER order from this company again!!! and I'm going to report them to the BBC DON'T BUY FROM THEM!!!
Response from Pure Health LLCJun 22, 2012
I apologize that you have been unable to reach us regarding your order. For the last several weeks we've been swamped and playing catching up from the orders/calls/emails/voicemails from when we were featured on the Dr. Oz Show back in April. I assure you we now have a full and excellent staff on hand if you have any questions about your order. Samantha 1-888-3BE-WELL [email protected]
PUNAM B.
I try calIl so many time no body even ans ph. IWILL NEVER ODER ANY THING FROM YOU EVER
Response from Pure Health LLCJun 22, 2012
I apologize that you have been unable to reach us regarding your order. For the last several weeks we've been swamped and playing catching up with calls/voicemails/emails from our appearance on the Dr. Oz Show back in April. I assure you we now have a full and excellent staff on hand to answer any questions about your order. 1-888-3BE-WELL [email protected]
Jeannine
Placed order on May 1st. Do realize many are asking for the same product at the same time....but, truly, that is what a company like yours should be ready for. It is June 3....and still no order received. they say it is on it's way....but, REALLY...a month later!! Not great for sharing this with others!!
Response from Pure Health LLCJun 22, 2012
Thank you for your order! The April segment of Dr. Oz segement on 100% pure green coffee bean increased our business by over 5000% in less than one week and we have worked double shifts seven days a week to increase our staff and get all orders out in the order they were received. We were inundated with a HUGE increase in orders and subsequent calls and e-mails since the Dr. Oz segment. We had no idea the segment was planned or that he linked us to his website and we honestly had NO idea the response we would receive. Thank you so much for your patience and your order.
Frances S.
STILL WAITING!!! I placed my order on April 21 and was told the order shipped May 12. When it hadn't arrived by May 22 I contacted Stacy via email who told me my order was returned to them because of an "undeliverable address." She told me she would resend it and would give me the tracking info as soon as she got it. Well, here we are June 3 and I haven't heard a thing. I have emailed her multiple times during the last few weeks with no response.
Response from Pure Health LLCJun 22, 2012
I apologize for the delay of your order. Unfortunately, Stacy is no longer with our company. The April segment of Dr. Oz segement on 100% pure green coffee bean increased our business by over 5000% in less than one week. We were inundated with a HUGE increase in orders and subsequent calls and e-mails since the Dr. Oz segment. We had no idea the segment was planned or that he linked us to his website and we honestly had NO idea the response we would receive. Even our reships were delayed because of the influx of business. Samantha 1-888-3BE-WELL [email protected]