Jackie M.
So-So
Didn't like thew fact that they sent my products and they were left outside my door, and the process of payment. I paid that evening with a credit card, and then a few days later (without my knowledge as to why) the money was put back into my account, and then a few days after that, the money was taken out again. I don't like that much action on my account. It messes up my budgeting. I know what I have and if there is more, I use it right away, especially this close to Christmas. I had budgeted to pay a bill with my card, and that is the day they picked to re-take it out of my account. I was embarrassed at the store, and my husband had a fit. I won't order anymore if this is the way they do things. Too many issues, ones I do not need. Thank You, Jackie Mahon 11/26/12
Response from Pure Health LLCNov 28, 2012
Hi Jackie, Thank you for your feedback! Your order was placed during a time when we were inundated with orders. Since we don't charge your card until your order ships, the authorization dropped off your card. When your order was shipped, we then charged the card. We apologize for any inconvenience this has caused! Please contact me at [email protected] if there is anything else I can do for you! Dorene