Pure Health LLCReviews of purehealth100.com

Response from Pure Health LLCNov 21, 2012

Hi Cynthia, Thank you for your feedback! I'm so sorry you haven't received your entire order! Please email me at [email protected] so I can assist you with getting the remainder of your order. We are closed on Thursday and Friday this week for Thanksgiving, however we return on Monday. Unfortunately, there is more than one customer with your first and last name so I'm unable to look up your order. Can you please email me your invoice# as well as your shipping address? I look forward to hearing from you! Dorene

Response from Pure Health LLCNov 29, 2012

Hi Jeff, I'm sorry that your order was delayed! We are growing and working to improve our delivery time! Our orders are printed manually and we don't have a way of shipping partial orders. When you place your next order, please email us at [email protected] and we would be happy to provide your tracking information! Dorene

Response from Pure Health LLCNov 29, 2012

Hi Alyssia, I'm so sorry you were missing a bottle! In the future, please either call us at 1-888-323-9355 or email us at [email protected] so that we can take care of that for you right away! I have sent a no charge replacement bottle to you and you should receive it next week. Please contact me at [email protected] if you have any questions! Dorene

Response from Pure Health LLCNov 29, 2012

Hi Sedonia, I'm sorry you felt sick! I notice your order is for 4 products, so I'm not sure which one was the culprit. Sounds like it could have been a possible food allergy. Definately do not take them before talking with your physician! Please email me at [email protected] if you have any other concerns! Dorene

Response from Pure Health LLCNov 29, 2012

Hi Beverly, Thank you for your honest feedback! Shipments to Canada take 2-3 weeks for delivery as we ship them via postal service. We used to ship via UPS, however our customers were being charged brokerage fees, so we elected to use a different method. Please let me know if there is anything I can do for you! Feel free to contact me at [email protected] Dorene

Response from Pure Health LLCNov 20, 2012

Hi Kathy, I just wanted to explain about shipping. When you place your order we process it when we are about to ship. We we process your order, that is when you get an automated email from us with tracking information. Whenever we receive alot of order for a certain item. Especially when it is featured on television. We have to ship items in stages, and your order was processed before it actually shipped. I am very sorry that you felt we lied about shipping. Thank you very much for your order and in the future there should be no wait for your item to ship once you get that email. Sincerely, Brent from Pure Health

Response from Pure Health LLCNov 20, 2012

Hi Kaylin, I was sorry to read that you were not happy with your results with the supplement so far. We always advise people not to expect any weight loss for at least 2 weeks. For some people then can be even longer. You would take 2 capsules, 30 minutes before your largest meals. I am confident that if you stick with the regimen you will be very happy you did. However, I understand waiting is the hardest part of weight loss. In situations like this, when our customers are wanting to speed things up or give their weight loss a boost. I would direct you to check out our Red Raspberry Ketone. When taken inconjunction with our Green Coffee Bean Extract, this is a very effective duo. You get the weight management benefits of both these amazing products at the same time. Again, just stick with the supplement and I know you will be happy. Thank you very much for your review and your purchase. For more information about Red Raspberry Ketone visit www.purehealth100.com Sincerly, Brent from Pure Health

Response from Pure Health LLCOct 23, 2012

Hi Michele, I just wanted to follow up with your review and give you some information about your order. I did some checking and according to your Ups-mi tracking info (#9102969007164885991594) Your package arrived at your local Post office in Charoltte and has not moved. I am not sure of why this has happened. There may have been a problem with its delivery or an issue with the package. Either way I am confident that if you call your local post office with the tracking number listed above. You would be able to arrange delivery of the package. I am very sorry for this inconvience and again I wish I had a better answer why it has not left the post office. Thank you very much for your purchase and if you would like to speak with us about the package, just give us a call at 1888-3be-well. Sincerly, Brent from Pure Health.