Scott G.
You're Kidding right?
You never sent my product or answered my inquiries I have a claim against you via paypal
Pure Health LLC is listed under Wellness & Spa in Las Vegas, Nevada.
Pure Health LLC (purehealth100.com) has 6,243 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Wellness & Spa · Henderson, Nevada
Excellent
Wellness & Spa · Las Vegas, Nevada
Excellent

Wellness & Spa · Henderson, Nevada
Excellent
Wellness & Spa · Las Vegas, Nevada
Excellent
Showing 2,508 reviews with 1 star · Clear filters
Scott G.
You never sent my product or answered my inquiries I have a claim against you via paypal
Angela R.
I order my items on 14 May and it is now 5 June and I still have not received my order. Plus, they do not have a tracking system so I can track my order. Will not order from them again.
Maria M.
I ordered product over a month ago. They billed my account the next day. As of today 06/05/12 I still have not received my product. I have tried reaching them by phone which they never answer, latest message is from verizon saying the phone number is disconnected. I never once received a call back after emailing them and leaving my address, order #, and phone # so I could receive an update. Do not order from them. They are ripping people off. I called my bank to get my money back. Never will do business with them again.
Response from Pure Health LLCJun 26, 2012
I apologize that it's taken so long to get back with you about your order. We were inundated with a HUGE increase (about 5000%) in orders and subsequent calls and e-mails since the Dr. Oz segment. We had no idea the segment was planned and we honestly had NO idea the response we would receive. As for a seemingly disconnected or non-existent number.. Our phone lines were backed up with calls that we had people on the phone and people on hold, so anyone else who tried to call in got a strange "disconnected" signal. And after a while, our voicemail box filled up because we didn't have the manpower, at the time, to handle the unexpected influx of business. I can assure you we now have a full and excellent staff on hand. Samantha 1-888-3BE-WELL [email protected] www.purehealth100.com
Lisa
Did not get order until 6 - 8 weeks from purchase. When tried to call and email got no response. Had to go through PayPal and file a complaint. No one ever called. Product finally showed up but so late I refused it. Will never order with them again.
Dawn
I understand that this company has been flloded with orders BUT they should have it under control by now. I do not recieve updates, my orders take a long time to arrive and they DO NOT answer the phone, repl to messages or respond to emails. My mom ordered on May 4 and still had not recieved her order. Pure health posted on FB that their May 26th orders have gone out well what about my mom's order. They obviously do not care about customer service. I WILL NOT order from Pure Health again.
Sunny H.
I had to log in under my friend so I could write another review because my first was on May 8 and I can not update review so it shows up today. I PLACED MY ORDER ON 4/26/12 AND STILL HAVE NOT GOTTEN IT!! I have tried to email and call and I never get a response. My order was paid for with paypal within 24hrs. It is well past the 3 weeks of the promised date of shipping. When I enter my confirm# at purehealth website it states my order was shipped, it has said that now for over three weeks. I am going to give it one more try before I dispute with paypal. I ordered a btl of pure green coffee bean from another company and received within 5 days. I will NOT be ordering again from Purehealth and I am quite turned off by the lack of customer care with the back orders and to read on here of those who ordered after me and received the product already just adds more to my frustration with dealing with this company.. If I could give a zero rating I would because 1 star is being kind. I almost feel as if any good reviews are from the company itself
unsatisfied
i ordered a product that was listed as in stock and i never received it, nor did i receive any sort of notification that the product was not coming. phone calls went to a recording that it was expected to be handled by the end of the week, and when that did not happen, further phone calls went unanswered.
Suzanne Rudloff B.
I ordered product from this company on 5/3/12 and have still not received it. People i know who have ordered the same product after me have received theirs. This is quite annoying. Customer service department is non existent. i try calling but just get the voice mail telling me to leave a message. I have left several to no avail.