Pure Health LLCReviews of purehealth100.com

It has been 3weeks since I order , and have still not recvied my products , when I call I only get an answer machine .

I ordered green coffee bean extract on the 7th of May, my credit card has been charged and I haven't received my product. I did receive one other email saying they were back ordered, but I feel my card should not have been charged until my product has shipped. There should be other communication as to when they think the product may be in again.

Getting a little discouraged.

I ordered the Coffee Bean Extract on 5/7/12. I repeatedly tried to call and received "mailbox full" message every time. Noone ever answered the phone. I emailed twice and finally received a reply after I said I was disputing the payment with Pay Pal. I was lied to and told my order was being shipped the next day which should have been 5/22. I still have not received my order. I checked on line yet again today and finally there is a "shipped date" of 5/27? So my order was supposedly shipped 20 days after the original order AND 5 days after I was told it would be shipped. I was told in the email I received that this "small company" was not prepared for all the orders after the Dr. Oz show aired. My response is then to NOT take the orders and/or publicize on the website and when placing the order "due to the high volume of orders shipping will be delayed up to 3 weeks." This company may have been inundated with orders but how they chose to handle the situation was very poor. They did not communicate with their customers at all. It takes mere minutes to post updated information on a website so that we are all informed and do not believe we have all been scammed.

It has been a month and I am still waiting. I understand it takes time but this is way too long to wait. Will try to find another company to order from.

I understand the company was overwhellemed with all of the recent orders. I just think they should have been upfront that they were on back order.

I never received items that I purchased. They were sure quick to charge my credit card. I tried to call them and got a recording, then tried again another day -- to find it just rang. Tried again and said that all circuits were busy. Also tried emailing them -- never heard back -- not happy at all with their customer service and have been waiting for over a month to receive the product!

I placed an order on May 8th and to date I have not received the products or a response to the inquiry i made via email. I am not a happy customer right now. Please take action to assist with this issue.