Carol G.
Lack of communication/information is frustrating.
The company needs to communicate with its customers and provide information about their orders. I placed an order on May 5th and have no idea what the status is. The link to check the status of your order does not work. When you call the number listed on the website it says only the mail box is full. There is nothing on the company's website indicating what's going on. Only when I found a Facebook page for the company did I learn that they are back logged with orders. The company's website should be the first place they communicate that information to its customers. All people, including myself, want is information. Just tell us you got slammed with orders and it is taking longer. Give us an approximate date for shipping. In this case, no news is very frustrating and makes one think twice about placing a second order with the company.

