Pure Health LLCReviews of purehealth100.com

paid through pay pal and never received product. they don't return e-mails, must be a sham.

I ordered Pure Green Coffee Bean Extract pills through Pure Health on May 3-and still no shipment. I tried calling their Customer Service number ( 1-888-3BBE-WELL) and it's a phone sex line. Watch out. It might have Doctor Oz's blessing, but this company hasn't preformed.

I purchased 3 bottle of product. It took over 3 weeks to get the product. I called the 800 number, it rang busy over two days. Then I wrote an email stating that i no longer wanted the product due to the poor shipping time and I never received any reply or phone call, then about another week after i sent the email I received the product. Not happy. I think because they now sell to Wal Mart they got too much going on and no enough help. I will never reorder again.

Sent us 3 bottles of Pure Black Raspberry and 1 Pure Green Coffee. Am returning. I ordered 4 Pure Green Coffee...plus this order has taken forever! Intend to return ALL.

Ordered my product n 5/16 and you received payment through Paypal and I have yet to receive my order the USPS received your confirmation on 5/31 but never received the product therefore they can not deliver to me what they never received, I have request that your company resend me the merchandise this time using UPS to delivery my merchandise within 2 days and I have not heard back from your company, this is the second time I order from your company, I am happy to hear that your Company is growing quickly but you still have to satisfy your returning customer otherwise, they will not return anymore.

It took two weeks for my product to arrive. After ordering and having payment taken, I think you should be able to track and be updated about the status of your order. Not only was this not an option but none of my emails or calls were returned. Not just poor customer service but NO customer service.***Now I have a second charge when I attempted to order and never got an invoice, my credit card has been charged and I have not received product. Charged twice!***Also, I was in Wal-Mart today and sure enough, the EXACT product was on the shelf for sale. Geesh...I would pick 0 stars if it was an option.

Pure Health customer service is exceptionally poor! They put you on hold forever. It is a "loop" that is used for phone calls. Even though they give an option to leave a message at a #, the box is full. When you do get thru and leave a message, no one gets back to you. I really believe they have only one person on the phone. They also seem to be understaffed in processing orders. They sent me the wrong product. I am trying to contact them to no avail. I have no choice but to look somewhere else to buy my product. Will not recommend them to anyone until they get their act together.

I had ordered a product on line from Pure Health that had been discussed on tv. A few days after I placed the order I had checked to see if it had shipped. It had not. I called Pure Health and was unable to get a person on the phone. Checking their facebook account, Pure Health explained that since this product had ben on tv, there was such a high demand that they were overwhelmed and to please be patient. As two week had passed since I placed the order and no activity was showing as far as my order shipping, I, after still not being able to get thru on the telephone, had cancelled my order via e-mail as Pure Health had suggested on their Facebook page. Needless to say, my order shipped three days later causing my checking account to be overdrawn which caused other problems. I then send an e-mail asking how to return the product and have my account credited since I had successfully purchased the product elsewhere. Guess what...no response. And then...I get this request to review them saying my opinion is important to them?! The product, PURE GREEN COFFEE BEAN EXTRACT, can now be purchased at GNC. I am greatly disappointed in the way this situation was handled. When products can be purchased elsewhere, expedience and customer service is the only thing that sets one company apart from another. I am extremely disappointed with Pure Health! Still, one week later, there has been no response to my e-mail.