Pure Health LLCReviews of purehealth100.com

We place an order, then after a week of it not shipping with no notification of any back order we tried to call to cancel the order. We could not get through on the phone because it would only give us a bad ring tone after the first ring. We then sent them an email to cancel the order but about a week later we still got the shipment and the bill. We will not ever buy from them again and we will not recommend them to anybody.

Will NEVER use them again!!!!!!!

i tried to track my order with my confirmation # however the website reported number not found . Concerned I tried to cancel my order by phone but no one picked up for 2 days straight, I also emailed the company but no response. Horrible !!

I would not buy from this company again. Two weeks after placing my order, I tried to call to inquire on its status--the phone number provided just rang and rang. So I tried to email an inquiry, three actually, with delivery receipts attached, two of which got deleted without reading, and the last just ignored since I never received the courtesy of a response. Those actions to me are unacceptable examples of customer service. The payment was processed, same day the order was placed actually--they obviously don't mind dealing with your money, just not you! The website is useless, it does not provide status information as you receive from other online merchants, telling me the date I placed an order really doesn't help much, just serves to remind me that it has been weeks and I haven't received an order for items that were indicated as in stock. Turn around time, even in high volume periods--as you would expect when a prominent doctor attaches his name to your company and/or product, should have been better anticipated and the company more adequately prepared. After reading many reviews, I see I was lucky in even receiving my order a total of three weeks from the date of order--maybe because it was a $100+ order, but even so, going forward I won't mind paying pennies more to deal with a company who stands not just behind their products but also recognizes and acknowledges that their customers are valuable. I foresee this sham of a company folding if they don't change their ways. If you choose to buy from this company, protect your purchase by paying with PayPal or with a credit card that protects against fraud when the high likelihood arises that you have to refute the charges from this company for not receiving your order, receiving empty bottles (as another poster received) or the wrong order entirely. Save yourself the hassle of dealing with this company!

I ordered products from you a few months ago and the service was prompt and professional but I ordered the same type of product about May 15,2012 --Today is June 6, 2012 and I have not received my product nor have I been given an explanation.

I sent in my order on May 12th. On May 18th I emailed the company asking why my order hadn't been shipped. I received no response. On May 20th I emailed again saying its very unprofessional and I'm getting very angry. My order was cancelled. The money was put back on my card and my invoice didn't change. I tried calling for two days and their phones didn't work. It was a computer who told me to press one to get to one place, then it would tell me to press another number and I would get sent back to the first place. I emailed them a third time saying this is ridiculous and I can't even officially cancel my order because there wasn't an option for that. A week or so later they took the money back off my card, causing an overdraft, and I got my order five days after. The whole experience was aggravating and I would never trust this site with my credit card again.

Very poor customer service and no email correspondence. Order took over three weeks

I placed an order on 5/16/12 still have yet to receive it, no replies to my multiple emails, an of all the times I called the 800# have only gotten thru once to tell me my package was due to arrive 3 days ago...guess what still NOT here !! I WILL NEVER ORDER FROM PURE HEALTH AGAIN !! I don't care if they were giving stuff away for free. They didn't hesitate to take my money the same day my order was placed, however no it is a fight to get a refund. ••PLEASE•• Do yourself a favor an find whatever your considering ordering from Pure Health, buy it some place else, trust me it's worth the time an extra money to shop some where else. There are also reports that this company is a FRAUD, that I am still looking into...do your homework an read all the other reviews an reports on the company !! PS I had to rate it one star, to me Pure Health isn't even worth that !!