Pure Health LLCReviews of purehealth100.com

Response from Pure Health LLCJul 3, 2012

Hi Elaine, Thank you very much for your recent review of Pure Health. We always appreciate the feedback we receive from our customers. I was very sorry to hear about your experiences with our company. We have been working very hard to resolve these issues. What I just did was add your 4 bottles to our outgoing shipping log for today. They should be on their way this time. I am very sorry about this and if you choose to place another order with us. It will be a much more positive experience. Sincerly, Brent

Response from Pure Health LLCJul 6, 2012

Hi Glen, Thank you for your order. I see that you placed your order on 6/7 and per our tracking information, received it on 6/14. I'm happy to see that you got your order very quickly. If you have any questions or would like more information on an order, or to place future orders, please feel free to contact us. Samantha 1-888-3BE-WELL [email protected]

Response from Pure Health LLCJun 27, 2012

Hi Geraldine- Thank you very much for your recent review of Pure Health. I was very sorry to hear about your experience with our company. I have done some research on your package. We have been working tirelessly to improve our shipping and customer service department. We are still finding some problems with orders. What I just did was add your invoice to our packing log for today. A new order will get packed together and mailed within the next 24hrs. It is very possible that your original package will arrive in the next few days. If that happens please keep all the extra bottles as our apology. If for any reason you do not get this second package or if you would like to just contact me directly. You can reach me at [email protected]. Again, I am very sorry about the confusion and shipping delay. Sincerely, Brent

Response from Pure Health LLCJun 27, 2012

Hey Deb- Thank you very much for your recent review of Pure Health. We always appreciate any feedback we get about our products and services. I was sorry to hear about your experience. I have just spoken with our customer service department about your order. I believe that Emily has contacted you about getting your order sorted out and your products out to you. We are all working tirelessly to get this situation resolved. -Brent

Response from Pure Health LLCJun 27, 2012

Sandy- I was very sorry to hear about your recent experience with Pure Health. We have brought in many more customer service reps to respond to cusomter inquiries. I was sad to hear that you were not able to get in touch with us. What I can do Sandy is issue you a complete refund if you still want that. Or if you would like I can pack you up a new order. This new order will ship out from us within the next 24 hrs. I am very sorry about all the confusion and problems. You can contact me directly at [email protected]. Please let me know what you would like me to do. And Again, I am very sorry about the problem. Brent

Response from Pure Health LLCJun 28, 2012

Hi D.W- Thank you very much for your recent review of Pure Health. We always appreciate all feedback we get from our customers. I was very sorry to read about your recent experience with our company. We have had some problems with our shipping and customers service departments. You were not the only customers who has not able to get in touch with us. It has been very frustrating and disheartening for alot of people. We never expected these problems to happen. I can say that we are working tirelessly to correct all these issues. That does not mean much after you had to wait so long for your package. But I am confident that if you chose to place another order with us, it would be a much better experience. Thanks, Brent

Response from Pure Health LLCJun 28, 2012

Hi Janet, Thank you very much for your review. We always appreciate any feedback we receive from our customers and I can understand your frustration with your shipping process. We have been working tirelessly to correct our issues. Responding to your concerns about the weight loss, the individuals who are seeing these amazing results are religiously sticking to the regiment. Four capsules every day, 30 minutes prior to meals. I personally speak to individuals every day that are losing weight on the supplements. But every individual’s body is different. Some people may not lose weight immediately. It may take some time to start seeing results. Also, the Green Coffee Bean Extract is just a great thing to put in your body. Many individuals have found it lowers their blood pressure and blood sugar levels. The weight loss is just an amazing side effect that has been discovered. But I understand that you are looking for results, so I wish you the best of luck with your weight loss. If for any reason you are unhappy with other brands, please remember that we offer 100% pure products with no filler or additives. Now that our shipping problems are being resolved, I am confident that if you place another order with us. It would be a much more positive experience. Thanks again for your review and your order. Sincerely, Brent

Response from Pure Health LLCJun 25, 2012

Hi Sherron- I was very sorry to read your recent review of Pure Health. We have been really working on improving our customer service department. I have been trying to personally contact our unhappy customers and get their problems resolved. You can email me directly at [email protected] about this if you would like and I can get everything take care of. I am very sorry about the problems and confusion. -Brent