Pure Health LLCReviews of purehealth100.com

THE FIRST ORDER TOOK TO LONG TO RECIEVE I WAS AFARID TO WAIT TO TRY THE FIRST ORDER SO I ORDERED A SECOND ORDER THINKING IT WOULD TAKE AS LONG BUT IT WOUND COMING ALOT FASTER. AS FOR RESULT IM NOT SEEING THEM YET ,BUT IM STILL GIVING IT A CHANCE

I ordered 8 bottles of the Green Coffee Bean Extract on 5/20/12, a total of over $100. I did receive an e-mail confirming my order. I never received an e-mail advising me when the item was shipped. When I checked the website, it indiated that the product was shipped on 5/29/12. When I had still not received the product a week later I sent an e-mail inquiry and did not receive a response. My first call was answered, but when the operator went to "check on the status," I was put back into a non-functioning loop. On my second call I was advised that the product was picked up by the shipper on 5/29/12 but apparently never "scanned" in by them so there was no tracking number available. I was advised that the order would be replaced and shipped by noon the following day. I have not received an e-mail or other confirmation that the product has shipped nor have I received a new confirmation number. When I checked the website, my original confirmation number still shows product shipped 5/29/12 and I still have not received it. Time to call again to find out what is happening and what is my new confirmation number and tracking number.

Ordered on 5/17, order processed on 5/30. There wasn't any communication in between to let me know if the product was on backorder or what the delay was. I was beginning to worry that I had been scammed.

When I ordered I never got a confirmation when the product was shipped. It took three weeks to receivethe product!

My order, the first, was delivered in three weeks. I consider this too long to wait. Several attempts, by phone and by e-mail, to find out if the order was fulfilled, were ignored. The confirmation of the order showed a bill to/ship to address inaccurate, which is why I wanted to check it. All this is a frustration I do not need, nor accept. Apparently the Company needs more, or more efficient, employees.

Hopefully the product will live up to expectations. The web site didnt say how long for delivery of the coffee beans, but my experience has been internet orders arrive within a couple weeks. I heard nothing after I placed the order. Pure Health didnt respond to my email and I couldnt get through by phone either. I FINALLY got an em that it was shipped on 28th and then didnt receive for a few more days. Definite room for improvement in customer service.

Just took too long to receive my order both times. Also found the coffee beans at Walmart at a lesser cost of approx. $5.00.

I placed an order quite awhile ago after hearing about green coffee extract and raspberry ketone on Dr. Oz. The first time I placed an order I was very satisfied, very quick arrival of product, and completely satisfied with the product once I received it. Then a month ago decided to order some more before I ran out, and read a lot of negative reviews about speed of delivery, so I figured the sooner the better. I still have not received my second order that I have placed. I am trying to be patient, because I understand that millions of people watch that show and are probably flooding them with orders, but I was really happy with the product and would like to continue it without interuption. Maybe they should warn customers as to a wait time when they order, so they can order more at one time, or hire more workers to meet orders. Very happy with product, a little disappointed with wait time on my second order.