Pure Health LLCReviews of purehealth100.com

Took both the Green coffee bean extract and the Raspberry Keytones, exercised daily and lowered my caloric intake also watched fat, proteins, carbs, and sugars. Maintained weight--fluctuating up 1.5 pounds and down 2 and up again. Cannot figure out what I'm doing wrong, but the pills didn't help at all.

I ordered two items one green coffee been, one red raspberry ketones... I received 2green coffee bean. I have emailed the company twice and called and left a message twice . Have not been able to talk to a person nor have I received any response from my calls. This is the first thing I receive from them is their request for a rating. As far as their speed of sending merchandise ,it was fast . Accuracy and correspondence however is very lacking.

I tried over and over again for someone at Pure Health to call me back regarding my order. I did not receive it in the time stated so I was checking the shipping status. Also when you call you get a voice recorded message to ask you to wait on a customer service rep and no one ever picks up to speak to you. You have to leave a message and no one ever calls you back. I finally did get my order. Thank you!

couldn't get a response from customer service phone or email to check order status...

I like the product that I ordered, but was disappointed that it took over 3 weeks to receive. In addition to that, I was never able to reach a customer service representative to find out why my order was taking so long to receive. It is imperative that customers be able to reach a business that has their credit card information. There was no access to voicemail and the phone rang continually. .

I placed an order. I received a confirmation email. After several weeks and the order status showed no "shipping information", I sent a email. I tried calling but the line did not go through. I sent a second and a third email. I was concerned that there continued to be no update - according to the website there should have been - and that I could not get a phone call through. It also concerned me that I received no response to my emails sent to "customer service". This seems very inappropriate and shows a serious flaw in the business structure. I received my product the same day I had planned to call my credit card company and dispute the charge and cancel the order (as noted in two of the emails I had sent). I am happy with the product but not the level of professionalism of Pure Health. There are a number of products available at Pure Health that I was interested in. And of course I want to re-order my Green Coffee Bean extract - but I want to know there is movement on their end after the sale is made to keep customers appraised of their order status and an ability to communicate. A simple message saying "we got your email and we will get back to you" - or "your order is being processed and it should ship within x days". I am not certain I will use pure health again. The experience made me very uneasy. My credit card was charged nearly instantly - but the follow-through and feedback to repeated requests is significantly less efficient. Taking the money from customers is only one part of customer service - at least in my book. And by the way - I still do not have any response to my emails - not that the product was shipped - not - thanks for contacting us and we show you received your product - nothing. Just dead silence. I guess Pure Health is hoping I will continue to use their products and order - just because. Odd to have that kind of attitude in this day and age.

After I placed my order on line I couldn't figure out how to tell when my order would be shipped. When I tried to call the number given I could never get through to anyone. I sent an email to customer service to cancel my order and never heard from them. I checked my credit card a week later and I hadn't been charged so I assumed they weren't sending my order. I then reordered from another company at a lower price, received that order within a week and then two days later received the Pure Health order on top of it.

Ordered 2 of the raspberry ketones..green coffee beans sent. Emailed the company..got a response right away..do wish I had the name of the rep who call initially ..it was even a Sunday. She said to keep the beans and the correct order would be sent and received last Thursday -June 7th. Nothing came/ Emailed again and got an Emily who was anything but helpful..snotty if you ask me ! Today, June 11th the correct order came at no charge to me. Went to great lengths to explain the problem to "Emily"..she just didn't get it..easy to figure out but I didn't appreciate her attitude.. Not sure if I will order again from this company.