Patricia R.
Havn't received my order
It's been 18 day since I ordered the Green Coffee Bean Extract and I haven't received it. I Ordered the same product form another online vender and It came with in 4 days. I'm still waiting.
Pure Health LLC is listed under Wellness & Spa in Las Vegas, Nevada.
Pure Health LLC (purehealth100.com) has 6,243 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Wellness & Spa · Henderson, Nevada
Excellent
Wellness & Spa · Las Vegas, Nevada
Excellent

Wellness & Spa · Henderson, Nevada
Excellent
Wellness & Spa · Las Vegas, Nevada
Excellent
Showing 2,508 reviews with 1 star · Clear filters
Patricia R.
It's been 18 day since I ordered the Green Coffee Bean Extract and I haven't received it. I Ordered the same product form another online vender and It came with in 4 days. I'm still waiting.
Kristi
I ordered the product and recieved a reciept. They have not sent any product or sent me an email on when to expect it. I have emailed them and no answer. When I call their phone number it says the machine is full and to call back.
Response from Pure Health LLCMay 18, 2012
Hi kristi, I am not showing an email to us from you- can you please send me an email [email protected], I will gladly answer any questions you may have, Thank you Stacy
Barbara
this company is a fraud and i am contacting the better buisness bureau
Response from Pure Health LLCMay 18, 2012
Hi Barbara, we are very much a real company- please feel free to contact me for information on your order status, thank you , Stacy
Grace M.
Terrible I paid in full and nothing yet . Invoice # 94693 placed and paid for by Paypal 04/30/2012 Invoice # 110940 placed and paid for by Paypal 05/03/2012 I can not get customer service over the phone and mail box is full. Please I want to start right away !!!! Thank you !!!!
Response from Pure Health LLCMay 18, 2012
Hi Grace-please contact me at pure health and I will provide you with tracking information right away- Thank you, Stacy
Laura C.
I ordered the green coffee extract almost a month ago - no product yet, and both 800 numbers seemed to be disconnected. Very fishy! At this moment, I am extremely dissatisfied.
Response from Pure Health LLCMay 18, 2012
Hi Laura, our phones are not disconnected- they are working and we have 20 CS reps on them at all times, I apoligize but everyone in the nation is calling us and we are unable to answer all calls- we are doing the best we can to keep up, your order has been shipped and you should receive it withing the next few days- feel free to email me for tracking information :)
Laurie P.
I ordered on April27th Where is my order? Multiple attempts at contacting them via phone failed since their voice mail greeting explained their situation again & how they were attempting to manage it but to send an email with concerns to my order (I have yet to receive a reply to my email). Now I get a message stating that their mailbox is full! Terrible customer service! I got a reply only after complaining on Trust Pilot. They said my order was shipped . That was over a week ago...Where is it??
Response from Pure Health LLCMay 18, 2012
Hi Laurie, I just checked on your order and it has been shipped-please email me at pure health and Put "attention Stacy' in the subject line and i will send you your tracking info
Annette D. H.
Extremely poor, ordered the product over two weeks ago, called two weeks ago and was told my order would not be shipped until a week later and then I would received within 3 to 5 business days. Today is the fifth day and still no product and no answer on the phone number. You are playing with my money for over two weeks, this should not take so very long. If you charge my card, the order should be shipped out the next day and not a week and a half later, and then I should received within 1-3 business days, this will take over three weeks from time of order to delivery that is if it does show up yet today. I think I will be looking at 4 or more weeks and many phone calls. Extremely disappointed!!!!!
Response from Pure Health LLCMay 18, 2012
Can you please provide me your email address...it is not listed on your account- Thank you! Email pure Health and put "attention Stacy" in the subject line and I will get right back to you
Karen
I ordered a product on April 30 and it has come off my Mastercard. Everytime I try to contact someone they say this mail box is full or all circuits are busy. When you e-mail the company they never get back to you. I still haven't received my product and probably won't. Don't order anything from this company - they don't seem to be legitimate as far as I can see.
Response from Pure Health LLCMay 18, 2012
Hi Karen, We are very much a real company with real products- not a scam, we have hired an additional 20 people to answer the phones but we have the entire nation calling and we are struggling to keep up!I sincerely apologize for any inconvenience our delay has caused, please email me at [email protected] and I will update you on your order status myself