Scott J.
Awful customer service.
First of all this company takes your money within seconds of placing your order, but doesn't ship your order until weeks or sometimes months. When you try to reach them you won't get any response, so you think you just got scammed!! I had to contact them via email several times, I was freaking out thinking they had just screwed me over and taken my money. I received my order months later did I mentioned I only received one email from them. All that said I think their product is good but I wouldn't order from this company again because of the long delay in sending out my order and awful terrible customer service.
Response from Pure Health LLCJul 13, 2012
Hi Scott, I was very sorry to hear about your experience with Pure Health. After the Dr. OZ program about our products the volume of orders we received went well beyond what we were capable of handling. There was a sever delay for all of our customers, and we are very sorry about that. We never stopped answering calls or emails, but since they never stopped coming in, it was extremely hard to get through. Once we expanded our operation we were able to deal with all that volume. I can say with 100% confidence that all of those problems are behind us and if you were to place antoher order it would ship out within 24-48hrs. Thank you very much for your review and for your order. Sincerly, Brent