Pure Health LLCReviews of purehealth100.com

Response from Pure Health LLCOct 2, 2012

Hi FlyForFood, First let me say how sorry I am there was a delay with your order. We value your business. Due to the recent popularity of the Green Coffee Bean Extract with Svetol® we have been overwhelmed with the number of orders we have received. We normally process our orders within 24 to 48 hours. Thank you for your patience and understanding. In the future there should no such delay if you choose to order from us again. We sincerely apologize and ask for your understanding as we are working extended hours to get everything back to normal. Thank you very much for your order. Sincerely, Brent

Response from Pure Health LLCOct 2, 2012

Hi Bernitta, First let me say how sorry I am that there was a delay with your order. I know it seems like we sent it through the pony express, but it was actually ups. Due to the recent popularity of the Green Coffee Bean Extract with Svetol® we have been overwhelmed with the number of orders we have received. We normally process our orders within 24 to 48 hours Thank you for your patience and understanding. In the future there should no such delay if you choose to order from us again. We sincerely apologize and ask for your understanding as we are working extended hours to get everything back to normal. Thank you very much for your order. Sincerely, Brent

Response from Pure Health LLCOct 2, 2012

First let me say how sorry I am that there was a delay with your order. Due to the recent popularity of the Green Coffee Bean Extract with Svetol® we have been overwhelmed with the number of orders we have received. We normally process our orders within 24 to 48 hours Thank you for your patience and understanding. In the future there should no such delay if you choose to order from us again. We sincerely apologize and ask for your understanding as we are working extended hours to get everything back to normal. Also, It normally takes people about two weeks before they start seeing any weight loss results. Follow the suggested regimen very closely, that is paramount to success. Thanks again! Sincerely, Brent

Response from Pure Health LLCSep 28, 2012

Hi Patricia, Thank you very much for your review. I apologize for the delay in shipping. We got thousands of orders the day we put the Green Coffee Bean with Svetol on sale. And it just took is extra days to pack over 30 thousand orders. We had to recruit our employees who normaly do other things to help. I was very glad to read you finally did receive your order, thank you for changing your review. And any future orders will not have these problems. Sincerly, Brent from Pure Health

Response from Pure Health LLCSep 19, 2012

Hi Faith, I was very sorry to read your review of Pure Health. And I wanted to check and make sure that you received your package within the 7 business day window that we estimate for shipping. It looks like you placed your order on August 26th. The shipping information says that it was delivered on August the 31st. If there was some other delay, I am very sorry it is just not showing up in the tracking log. It normally take us 24-48hrs. to process and pack your order. Then we estimate the shipping time between 4-7 business days. I am very sorry if that was unclear. Thank you very much for your order. Sincerly, Brent