Pure Health LLCReviews of purehealth100.com

For some reason the color of the green coffee bean was lighter then the first order. I called to ask why and the girl told me I was mistaken. I told her, that I had them to compair and I asked if they made a change because I order the larger amount in a bottle... she said no, I was Wrong. It makes me wonder if the prodict is consistant. Also..Not losing any weight with the green coffee and rasberry. Hoped a month would show a difference.

I'm currently taking one bottle of the green coffee bean pills. I another bottle that I have not used can I trade them out for something else please. I'm not with the product. I ordered the same pills from another company and I was very satisfied with the results but I am not losing any weight. Please let know Thanks

After I had heard about the pure green bean coffee extract, I was very excited to try it! I went online and found many companies selling this product, but I went with Pure Health since the website looked reputable and had some association with the Dr. Oz Show. Plus, they had a promo for multiple bottles ordered for $12.99/bottle. I made an order for 4 bottles on May 22, 2012. I received an email immediately confirming that they received my order. A weekend and 3 days had passed and I hadn't heard anything, not that they had sent my order, or if my order was processing etc. so I sent an email to see if it had shipped. There was no response...ever. I also tried their 1-888 phone number several times, only to receive a continually ringing tone with no connection to an answering machine or even an automated message. At this point, I ended up ordering the capsules from another company in which I received immediate, excellent service. I was getting my order sent to a US parcel service (I'm in Canada) since the shipping was cheaper if I had it shipped to a US address rather than a Canadian one. I had an email confirmation that it had arrived, so I made my way to pick up the package. At this point, I also opened a dispute with PayPal to force some sort of action from Pure Health to respond to my concerns since I didn't get any response from email or phone with my questions. They did not respond at all through PayPal despite the 20-day dispute deadline. When I went to pick up the other order with the other company, to my surprise the order I made from Pure Health was also there! It had already been more than 2 weeks after I made the order and I hadn't heard anything, yet they shipped it and of course my credit card had already been charged. However, when I opened the package, there was only 2 of the 4 bottles that I ordered. So, I wrote another email to Pure Health saying that I didn't receive the 2 bottles and said to either send the other 2 bottles or give me a refund - I wasn't sure if I was going to hear from them at all. That same afternoon I heard from Dorene who was very apologetic and from then on answered my emails promptly! She did end up sending the other 2 bottles, but at the cost of my driving down across the border again and paying another fee to the parcel service for receiving my order. Never again will I deal with this company because of the poor customer service. I would've been ok if it didn't arrive quickly, but it was quite frustrating not knowing what had happened to my order and that my credit card was charged.

I purchased Pure Green Coffee Bean to help with weight loss. It was suggested on the site to use Raspberry Ketone along with the coffee bean, so I purchased both. Upon arrival the Raspberry Ketone was sealed along with foil closure under the cap and cotton inside. Well, the coffee bean was sealed, but no foil or cotton inside. I immediately called customer service and waited quite a long time on a dead line not knowing that I was even on hold. When a voice came on and I explained the situation, she made light of it and said "Oh yeah, we're finding out that there was a mistake in packaging". Oh, ok... Then nearing the end of the first bottles I find that not only was the product not packaged correctly, but there weren't the correct amount of capsules in the bottle. I was at least six short. Now I am wondering what the heck????? Also, it did take a while to come.

Dr. Oz has become so involved with "hawking" the latest "big find" that his show is no longer interesting or geared to help the people. All he does anymore is push the latest "miracle cure"! Which I am sure he is well compensated for. He should be ashamed of himself! None of the stuff he has "hawked" for some time, I have watched and tried, did nothing it was portrayed to do except take your hard earned money. I don't watch the show anymore and neither do my friends. The stuff I got from you was "snake oil"!

Very disappointed with shipping.Had to pay 60.00 in brokerage fee's.Took way to long to receive product!!

I ordered several bottles of black raspberry supplements, but received bottles of green coffee supplements instead. Contacted Pure Health about the mix-up, but did not receive a response. Very hesitant to order anything else.

Hearing about PureHealth products through a friend,I was eager to try the PURE GREEN COFFEE BEAN EXTRACT, The price was good at 12.99 each bottle (15 day supplements)..I purchased 6 bottles totalling 77.94 U.S plus 15.00 shipping..I purchased them on june 21 and was told to be recieved by june 29 latest, yet my order was delivered only on july 6 with a surpisingly additional COD charges of $65.00.. I called UPS to get reason as to why the extra charges..first I was told that delay was due to information on shipment was incomplete and proper shipping documents were not available therefore contacting the suppler was required..2ndly, UPS did not have my contact number to question me about custom brokerage.. so ended up paying for custom, brokerage and taxes fees.. which in the end means.. ive paid DOUBLE PRICE FOR MY ORDER!! TOTALING 160.00$ .. NASTY!!