Pure Health LLC is listed under Wellness & Spa in Las Vegas, Nevada.
Pure Health LLC (purehealth100.com) has 6,243 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Wellness & Spa · Henderson, Nevada
Excellent
Wellness & Spa · Las Vegas, Nevada
Excellent
Wellness & Spa · Henderson, Nevada
Excellent
Wellness & Spa · Las Vegas, Nevada
Excellent
Showing 2,508 reviews with 1 star · Clear filters
Karen
I placed my order, called two weeks after I ordered it and I was told I would be getting it that Monday. Never did...Now I can't get in touch with anyone.
Response from Pure Health LLCMay 22, 2012
Hi KAren- your order has been shipped- please email me at [email protected] and I can provide tracking info-\ Thank you, Stacy
Phyllis
I was told I would get my package in no longer than 12 days. That was in April and today, May 21, the website shows it hasn't even been mailed yet. Worse of all, they cannot be reached by telephone because it seems to be off the hook, so I am left to wander if I will ever receive it. This company's lack of accountability is outrageous !
Response from Pure Health LLCMay 21, 2012
Hi Phylis, Your order has been shipped and we have tried to contact you with tracking information. please email me at pure health and I will send you traking information. Thank you, Stacy
Catherine F.
I have not recievd my product that I ordered from them since May 3.I have not heard from them .The mail box is full and no one emails me back. This is the worst customer service I have ever recieved from any on line order I have had.
Response from Pure Health LLCMay 21, 2012
I sincerely apologize for any inconvenience our delay has caused. We have received thousands of emails and calls daily and we are very overwhelmed by the amount of contact we have had since Dr. Oz promoted the Green Coffee Bean Extract because we and one of very few companies who have the pure product and we had no warning or notice he would be speaking on this product. Again, I am very sorry for the inconvenience, you can expect your order within 14 business day from the date of order. Please let me know if you would like me to cancel this order and I will do so immediately. Thank you, Stacy
Nanette S.
Not very satisfied at this point would really like to recieve my order.
Response from Pure Health LLCMay 21, 2012
I sincerely apologize for any inconvenience our delay has caused. We have received thousands of emails and calls daily and we are very overwhelmed by the amount of contact we have had since Dr. Oz promoted the Green Coffee Bean Extract because we and one of very few companies who have the pure product and we had no warning or notice he would be speaking on this product. Again, I am very sorry for the inconvenience, you can expect your order within 14 business day from the date of order. Please let me know if you would like me to cancel this order and I will do so immediately. Thank you, Stacy
Tonya
I never received my order. I emailed them back and never received any other correspondence!!!!!
Response from Pure Health LLCMay 21, 2012
Hi Alfredo, I have your tracking information and you should have received your product by now- please email me at [email protected]
brumley
I ordered my supplements a month ago and still have not gotten them!
Response from Pure Health LLCMay 21, 2012
Hi Barbara, your order has shipped and we attempted to email tracking info- please email me at [email protected] and i can provide it to you. Thank you Stacy
Janice R.
While I appreciate the notification that the product was shipped on May 11th and your prompt debit of my account, I have yet to receive the product. Further, all attempts to call your customer service number have failed. Your inbox is filled and all telephone lines are continuously busy. My Confirmation # is 25765247C8. My email address is [email protected].
Response from Pure Health LLCMay 21, 2012
Hi Janice, I have an update for you- your order was returned to our warhouse with "incorrect Shipping info" please contact me at [email protected] Thank you, STacy
Maria S.
It's unbelievable because there hasn't been any. I did talk to someone once, right after I placed my order. After that, I could never get anyone except for a "this mailbox is full" message. I also emailed, twice and no response so far in almost a week. It does show on their website that my order shipped, 10 days ago, but I never received an email and a tracking number as I was told I would. At this point I am doubting it shipped. I did email to cancel the order, with cancel my order in the subject line (as well as invoice 33360 and order 2576455729) but never received any kind of response to that either. In my opinion, this first, and more than likely only experience, has left me very concerned about who I dealt with. I do understand that everyone was overwhelmed with the onslaught of orders after the Dr. Oz show, however, if they are unable to pick themselves up and have a dedicated team answering phones and emails after 26 days, this is not a company that is on its toes and doesn't have my best interests at heart. If I don't have a refund in a couple days, I'm contacting paypal and the BBB.