Pure Health LLCReviews of purehealth100.com

Response from Pure Health LLCOct 2, 2012

Hi, I am extremely sorry that your first experience with Pure Health was unpleasant. This is not normally how we do business. It normally takes us about a week to get your package to you. We received thousands of orders after the Dr. OZ talked about our Green Coffee Bean with Svetol. This slowed all our operations down and it slowed us down getting your package delivere. Again I am very sorry about this. In the future there should be no such delays if you choose to order from us again. Thank you very much for your order and your review! Sincerly, Brent

Response from Pure Health LLCOct 2, 2012

Hi Harry, I am extremely sorry for the delay you experienced getting your purchase. We received thousands of orders after the Dr. OZ talked about our Green Coffee Bean with Svetol. This slowed all our operations down and it slowed us down getting your package delivere. Again I am very sorry about this. In the future there should be no such delays if you choose to order from us again. Thank you very much for your order and your review! Sincerly, Brent

Response from Pure Health LLCOct 2, 2012

HI Jacqlyn, Let me say how sorry I am there was a delay with your order and that we value your business. We never expected the response to the Green Coffee Bean with Svetol we have been getting. And the sheer volume of orders is slowing things down abit. Thank you for your patience and understanding. In the future there should no such delay if you choose to order from us again. We sincerely apologize and ask for your understanding as we are working extended hours to get everything back to normal. Thank you very much for your order. Sincerely, Brent

Response from Pure Health LLCOct 2, 2012

Hi Amy, Thank you very much for your recent review of Pure Health. I am very sorry that there was a delay in us getting your package shipped out to you. Normally it takes us between 24-48hr. to get you your package. We have been backed up with all the orders we have been getting since the Dr Oz program aired. If you choose to make any future orders with us, there will be no such delay. thank you very much for your purchase and your patience with your shipping delay. Sincerly, Brent from Pure Health

Response from Pure Health LLCOct 2, 2012

Hi Ulrike, Let me say how sorry I am there was a delay with your order and that we value your business. Normally there is no problem with shipping and tracking packages. Due to the recent popularity of the Green Coffee Bean Extract with Svetol® we have been overwhelmed with the number of orders we have received. We normally process our orders within 24 to 48 hours. Thank you for your patience and understanding. In the future there should no such delay if you choose to order from us again. We sincerely apologize and ask for your understanding as we are working extended hours to get everything back to normal. Thank you very much for your order. Sincerely, Brent

Response from Pure Health LLCOct 2, 2012

Hi YLR, First let me say how sorry I am there was a delay with your order and that we value your business. Due to the recent popularity of the Green Coffee Bean Extract with Svetol® we have been overwhelmed with the number of orders we have received. We normally process our orders within 24 to 48 hours. Thank you for your patience and understanding with us through all this any orders in the future should have no such delay. We sincerely apologize and ask for your understanding as we are working extended hours to get everything back to normal. Thank you very much for your order. And thank you very much for your kind words about our customer service, I will share them! Sincerely, Brent