Pure Health LLCReviews of purehealth100.com

Response from Pure Health LLCNov 30, 2012

Hi Jan, I'm so sorry you haven't received your order! I located your order from 4/26/12 however I don't see any notes on your order that you have contacted us before now! Please contact me right away so we can locate your order! You can call me at 1-888-323-9355 or email me directly at [email protected]! Please also send me your shipping address as well! I look forward to hearing from you! Dorene

Response from Pure Health LLCNov 20, 2012

Hi Kathryn, Thank you very much for your purchase from Pure Health. I did some looking and I have your UPS tracking number (LN357040583US. And there does not appear to be any scan information. There may have been a problem with its shipping. If you would not mind giving us a call at 1888-3be-well or emailing us at [email protected], we can get to the bottom of this with you. Sincerly, Brent from Pure Health.

Response from Pure Health LLCNov 20, 2012

Hi Erica, I was very sorry to read about your experience with Pure Health. Our policy is that we can only issue refunds on items that are not opened. With any dietary supplement of this type, there are so many outside factor that can cause failure that we cannot guarantee weight loss. No weight loss supplement can and that is why we can't offer any kind of money back guarantee. Thank you very much for your purchase and I hope this experience has not turned you off of Green Coffee Extract. Sincerely, Brent from Pure Health

Response from Pure Health LLCNov 20, 2012

Hi Patricia, I was sorry to read that you were not happy with your results with the supplement so far. We always advise people not to expect any weight loss for at least 2 weeks. For some people then can be even longer. I am confident that if you stick with the regimen you will be very happy you did. However, I understand waiting is the hardest part of weight loss. In situations like this, when our customers are wanting to speed things up or give their weight loss a boost. I would direct you to check out our Red Raspberry Ketone. When taken in conjunction with our Green Coffee Bean Extract, this is a very effective duo. You get the weight management benefits of both these amazing products at the same time. Again, just stick with the supplement and I know you will be happy. Thank you very much for your review and your purchase. For more information about Red Raspberry Ketone visit www.purehealth100.com Sincerely, Brent from Pure Health

Response from Pure Health LLCNov 20, 2012

Hi Pam, I was very sorry to read your recent review of Pure Health. For most people that take the Green Coffee bean and Red Raspberry Ketones, they are very effective and are elated with the results. For the few people that it is not as effective for I make 2 suggestions-increase your intake of the supplements to all 3 meals a day. And secondly, We make two great appetite suppressant products-Caralluma Fimbriata and Saffron. Both are wonderful and limiting your caloric intake an helping to prevent the gain of new weight!. Thank you very much for your purchase and have a great day! Sincerely, Brent from Pure Health

Response from Pure Health LLCOct 22, 2012

Hi Tekla, I was very sorry to read about your experience with Pure Health. First let me explain the delay with your package. It normally takes us about 14 business days to get your package to Canada. After the dr. Oz program about green coffee bean aired, we were backed up for about 9 business days. That delay on top of the normal 14 business days was what took us so long to get your package to you. I am very sorry for the confusion and delay getting this item to you.I assure you that if you were to place another order with us, there would be no such delay. Again, I am very sorry about this. Sincerly, Brent

Response from Pure Health LLCOct 22, 2012

Hi Christie, I was very sorry to read about your experience with Pure Health. First let me explain the delay with your package. It normally takes us about 14 business days to get your package to Canada. After the dr. Oz program about green coffee bean aired, we were backed up for about 9 business days. That delay on top of the normal 14 business days was what took us so long to get your package to you. I am very sorry for the confusion and delay getting this item to you.I assure you that if you were to place another order with us, there would be no such delay. Again, I am very sorry about this. Sincerly, Brent from Pure Health