Pure Health LLCReviews of purehealth100.com

Response from Pure Health LLCOct 12, 2012

Hi Lauri, Thank you very much for your recent purchase from Pure Health. Let me say how sorry I am that there was a shipping delay with your order. Whenever Dr. OZ talks about one of our products, there is always a huge influx of order and we try our best to be prepared. We did not know in advance about the episode last month, and we were taken off guard. We had to email you a tracking notification before your package was actually shipped beccause our operations is set up to ship the next day after an order is placed, but when we got so many orders we had to print and email tracking numbers. And then pack-up order later. I am very sorry again about this confusion. I assure you that if you were to place another order with us, there would be no such trouble. Thank you again for your order and review. Sincerly, Brent

Response from Pure Health LLCOct 12, 2012

Hi Cheryl, Let me say how sorry I am that there was a shipping delay with your order. Whenever Dr. OZ talks about one of our products, there is always a huge influx of order and we try our best to be prepared. We did not know in advance about the episode last month, and we were taken off guard. I assure you that if you were to place another order with us, there would be no such delay. Thank you again for your order and review. Sincerly, Brent

Response from Pure Health LLCOct 12, 2012

Hi Chineze, Thank you very much for your recent purchase from Pure Health. Let me say how sorry I am that there was a shipping delay with your order. Whenever Dr. OZ talks about one of our products, there is always a huge influx of order and we try our best to be prepared. We did not know in advance about the episode last month, and we were taken off guard. You are correct, our customer support needs improvement and we are working through those issues. The breakdown in your communication systems was unacceptable and we are workingn on solving those problems. I assure you that if you were to place another order with us, there would be no such delay. Thank you again for your order and review. Sincerly, Brent from Pure Health

Response from Pure Health LLCOct 12, 2012

Hi Loraine, Let me say how sorry I am that there was a shipping delay with your order. Whenever Dr. OZ talks about one of our products, there is always a huge influx of order and we try our best to be prepared. We did not know in advance about the episode last month, and we were taken off guard. Because we were getting thousands of calls and emails about orders it caused a littel chaos. I am extremely sorry about any delay or confusion with your order. Thank you again for your order and review. Sincerly, Brent

Response from Pure Health LLCOct 12, 2012

Hi Barbara, I was sorry to read your review that you are not happy with the results on the 100% Pure Green Coffee Bean Extract. We always advsie people not to expect any results for about 2 weeks. For some people it can also just take a little while to get started. In situations like these we would also recommend that you try the Coffee Bean regiment in conjunction with the Red Raspberry Ketone supplement. The Red Raspberry Ketone is a natural way to boost your metabolism. Many of our customers have found that taking these capsules together increase their effectiveness. I would also recommend that you try our Pure Saffron. It is a natural appetite suppressant and induces the psychological feeling of being full. Both of these supplements are wonderful in aiding the weight loss power of the Pure Green Coffee Bean Extract. Thank you very much for your order and again I am very sorry for the delay. Sincerly, Brent

Response from Pure Health LLCOct 12, 2012

Hi RPL, I just read your review and I thought I should explain our shipping process. Because we provide free shipping on orders we send everything UPS Mail Innovations. It normally takes them between 4-7 business days to get packages delivered. If there happens to be a weekend somewhere in there that can add a few extra days. I am sorry if you are not satisfied with the timeframe. We feel that our customers would prefer to save that extra bit of money. Thank you very much for your recent review and order. Sincerly, Brent from Pure Health.

Response from Pure Health LLCOct 12, 2012

Hi Andrea, Thank you very much for your recent review of Pure Health. Let me say how sorry I am that there was a shipping delay with your order. Whenever Dr. OZ talks about one of our products, there is always a huge influx of order and we try our best to be prepared. We did not know in advance about the episode last month, and we were taken off guard. That is not our normal shipping operation, and I am very sorry for the delay. Thank you again for your order and review. Sincerly, Brent