PurefeelReviews of purefeel.shop

FOR THOSE OUT THERE WHO ORDERED FROM THAT FB AD PUREFEEL.SHOP AKA: Fancybook and as TrendGog @ trendywant.com HERE'S THE ADDRESS. PLEASE ALL OF YOU FILE A CLAIM TO THE FTC. PUREFEEL PHONE #86 18065853561 ADDRESS: TIANXINHENG JEMEI DISTRICT RUANJIANYUAN 3QI B11 2102-2 XIAMEN, FIYIAN 361000 CHINA OR ONLINE: ftccomplaintassistant.gov THE MORE CLAIMS THE BETTER. SHE CLAIMS TO BE WORKING OUT OF THE UK. THEY DONT HAVE HER BUSINESS LISTED THERE OR IN CANADA. SHE'S THE OWNER AND THE CUSTOMER SERVICE PERSON. SCAM. NO DELIVERIES NO REFUNDS . Shame on FB . The FTC fined them 5 billion follows for the 500 million accounts that were hacked and they told no one.

Would give zero if I could. Why oh why did I not research this company. No chair covers to be seen after nearly two months and the usual "wait patiently" email I received when I complained. I've obviously been scammed. I will avoid buying from Facebook ads in future. Dreadful company and no recompense. We've all lost our money.

I was scammed too. Sent several emails no answer.,Makes me MAD! Spent $100 on 01/12/2020 and haven’t heard a word. I used PayPal.. hopefully I’ll get $ back,, I tried writing a post WITHOUT a star but had select a star. Not worthy of (1) star.,

I wished that I have read all these reviews first as I’ve fallen to be another one of their victims. Ordered chair covers with textured patterns on them, a few months later...finally got them, but of course, not close to what I ordered. Obviously I emailed them along with attachments of photos I took to compare and explain to them that they got the orders wrong. They wrote back saying it’s the same. What I received was plan red covers, but I clearly ordered the textured pattern ones. I even took snapshots of my order and photos to show them. They can’t be any different, how can they not tell them apart? I’m like others writing reviews on here, I feel ripped off, cheated and deceived by this company. It’ll be the first and last time that’s for sure. It pays to do research on a company before purchasing anything and read the reviews before making any decisions. Sad company, sad reviews from another highly disappointed customer. This company is sterling money of people and the truth are in the reviews. You have been warned!!

Waste of time and your money, stay away! This company is a con artist. Bought 4 chair covers and they sent me the wrong chair cover colour. Returning the 4 covers would cost me more then the product itself cost combined... so I unwilling took their ‘partial return refund’ offer.... well the refund never arrived... and when I wrote over and over again to follow up they denied they are at fault at all and won’t refund me... Still have the pictures of the wrong product but they deny and don’t pay back! They are cons, I would avoid this company all together.

I ordered my chair covers over a month now January 29, 2020 and did not get it as of today Mar 1 2020! Very bad customer service & not reliable company!

Bad customer service I purchased my couch covers in November to arrive before Christmas. I received it after Christmas and didn’t fit at all. I am still going back and forth trying to get my refund. It has been a complete nightmare trying to reach someone. They finally sent me an address in china to return the items back to and I have to pay for shipping! Then once they receive it they will give me a refund. That sounds shady to me. I don’t even know if that address is valid. Never ordering from this company again and I will continue to write reviews on other sites to warn people.

READ THE REVIEWS, ** DO NOT BUY FROM THIS COMPANY ** Like many of the other reviewers, I am very dissatisfied with this company. I ordered 6 chair covers. The covers that were delivered were wrong. I sent photos of what I received compared to what I ordered. After a few more emails back and forth, they finally wrote back and tried to convince me there was just a little color difference. ANYONE looking at the photos would be able to tell that a tan-colored smooth cover (what they delivered) does not compare to a cream-colored diamond patterned surface (what I ordered). Their final email, received this morning, is that I can return the product AT MY EXPENSE. Well, that's not going to happen. They should pay for the return or reimburse me for the cost of the wrong product. Thanks goodness I paid with PayPal and not a credit card. I would not want these people to have access to my credit card account number. This is what they say about customer service on their website. DO NOT BELIEVE THEM. "If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right." I do not generally write reviews, either positive or negative. However, this company has done a miserable job of satisfying this customer. I hope others will not fall for their false claims.