Johanan M.
Trailing Drawdown and other account details are not accurate.
Using Tradeovate is great, however, something is deeply wrong with their syncing of your account's statistics. You could "fail" but not actually fail. This problem may lie at the feet of Tradeovate. They said they fixed it the first time, but it keeps happening. 4 Stars for customer service. They're very communicative and supportive of traders. It's just dealing with Tradeovate that's messing things up.
Response from Purdia Capital LLCMar 10, 2023
Hi Johanan, thanks for your feedback. Unfortunately, we have no influence on the problems that occurred on the part of Tradovate, but we try to inform our customers as best as possible. Please let us know why you gave our customer service only 3 stars, so we know what we can improve. Thank you.




