PuppyplaceReviews of puppyplace.co

Response from PuppyplaceSep 13, 2024

Dear Sara, we sincerely apologize for the experience you've had with your order. As of July 2024, we are the new owners of the store, and we are committed to solving any issues with past orders, improving our service and customer support. Our support team has already contacted you to resolve the issue and ensure you receive either the product or a refund as soon as possible. We truly apologize for the inconvenience and appreciate your patience. Please don't hesitate to reach out if you have any further questions. Have a good day. PuppyPlace

Response from PuppyplaceSep 13, 2024

Hello E Rish. We’re truly sorry for the trouble you’ve experienced with your order. Could you kindly confirm your order number so we can look into it? Since taking over the store in July 2024, we’ve been working hard to improve our service, and we really appreciate your patience and understanding during this transition. Thank you again for giving us the chance to make things right! PuppyPlace

Response from PuppyplaceSep 13, 2024

Hi Sarah, we’re truly sorry for the trouble you’ve experienced with your order. Could you kindly confirm your order number so we can look into it right away? Our support team is ready to reach out and resolve this for you as soon as possible. Since taking over the store in July 2024, we’ve been working hard to improve our service, and we really appreciate your patience and understanding during this transition. Thank you again for giving us the chance to make things right!

Response from PuppyplaceSep 13, 2024

Dear Mark, We sincerely apologize for the experience you’ve had with your order. As of July 2024, we are the new owners of the store, and we’re fully committed to resolving any issues with past orders, while continually improving our service and customer support. Our team will be reaching out to you via email with more information and a small gesture of appreciation for your patience. Thank you once again for giving us the opportunity to make things right! The PuppyPlace Team

Response from PuppyplaceSep 13, 2024

Hi MJR. We’re truly sorry for the trouble you’ve experienced with your order. Could you kindly confirm your order number so we can look into it? Since taking over the store in July 2024, we’ve been working hard to improve our service, and we really appreciate your patience and understanding during this transition. Thank you again for giving us the chance to make things right! The PuppyPlace Team

Response from PuppyplaceSep 13, 2024

Dear Timothy, we sincerely apologize for the experience you’ve had with your order. Since taking over the store in July 2024, we’ve been fully committed to resolving any issues with past orders and continuously improving our service and customer support. Our team will be reaching out to you via email with more details, along with a small gesture of appreciation for your patience. Thank you once again for giving us the opportunity to make things right! The PuppyPlace Team

Response from PuppyplaceSep 27, 2024

I’m truly sorry for the experience you’ve had and understand your frustration. We’re under new ownership now and are working hard to address issues like these. I apologize for any inconvenience and for the lack of response previously. If you still haven’t received your order, I’d like to look into this further and see how we can help resolve the situation or offer a solution that works for you. Please let me know if there’s anything else we can do to assist. Thank you for your understanding