Pup LabsReviews of puplabs.com

I ordered just the drops on a special first time customer discount of $19 for one bottle to try it. I remember it asking me if I wanted to try the chews and I selected no. I received my order and noticed I was billed $95. I emailed customer service and was told to call the customer service number. I did and the first agent put me on hold then dropped the call. On my second call I spoke to a gentleman who just kept repeating my order back to me and telling me he couldn't help with online orders. When I asked if online orders were processed by a different company he got confused. I really wanted to try these drops for my 10 year old shepherd mix but now have to pay for shipping to return what I didn't order in the first place. Very disappointed!

Love the ProDenta for my fur baby, just can't afford to buy often.

I did not see any difference using this product. It will cost more $ to return the unused portion for a refund. This product is not fully guaranteed like they make it sound, a refund is hard to get and then costs you more money to send it back. Don't waste any time or money on these products.

Well, I tried calling again to get my money back on the products and they’re telling me that since I used all the product I can’t get my money back but on your advertisement State still 100% moneyback guarantee and you don’t even have to return the unopened containers or the used containers. We will issue your money back a full refund.

I've had a very disappointing time with this company and their service. I ordered 3 bottles of spray for my dog's itching. When I received it a week later the bottles were not sealed and thrown in an envelope for the product to leak out in the packaging. I called and shared my disappointment and requested a reimbursement, which they did however they would not provide reimbursement for the product that needed to be returned. The product was packaged poorly and I was required to pay $30 for the return shipment. This is not acceptable! Update: I called four different times and each time was told they could not do anything. This is an unacceptable response you provided.

I tried to stop last order because I have 5-6 months of product on hand. Received order anyway.

Did not receive product. Please cancel

I haven't even received my order yet and made up my mind that I am never dealing g with this company again