Aj H.
I purchased joint drops for my young…
I purchased joint drops for my young dog thinking it might be a good preventative for him. I could not get the dog to swallow the drops directly or in his food or water just wouldn’t even get close to sniff it! I suppose he knew his food was “tainted”! Called about a refund because I bought four bottles! Thought for sure he would take them and they had good reviews from others but they told me to return the product and report the tracking number which I got today and am so relieved its not just money wasted because there are no other dogs that could use it. Maybe when he is older we can try again! THEY really stand behind their products and don’t give a hard time like some other companies do if you have to return a product or request a stop to delivery.
Response from Pup LabsSep 11, 2025
Thank you for taking the time to share your experience! 🌟 We’re sorry your pup wasn’t a fan of the joint drops, but we’re so glad to hear that our team was able to help you get a return started without hassle. We absolutely stand behind our products, and we understand that not every supplement works for every pup. We appreciate you giving it a try and are happy to hear you felt supported throughout the process. When your pup is ready again in the future, we’ll be here. 🐾💙