Michelle M.
My pup has horrible allergies and her…
My pup has horrible allergies and her ear is terrible. I'm trying to get it clear, I've just started so I need a bit. I want to know if this is a repeat order? If it is i need to cancel the subscription
Response from Pup LabsMay 18, 2026
Hello Michelle, We’re so sorry to hear your pup is struggling with allergies and ear discomfort—we know how heartbreaking that can be to watch. 🐾💛 We’re hopeful the product helps bring her some relief as you continue using it. Many of our orders do include an auto-ship subscription unless canceled, so we completely understand wanting to check before another order processes. We’ve reached out via phone and email to inform you that your subscription has been canceled. Please contact us at 855-207-7351 with your name and email address, and we’ll confirm your account details and make any other changes you need. We’re wishing your sweet girl comfort and relief very soon. 🐶💛 — Pup Labs Customer Care 🐾




