Pup LabsReviews of puplabs.com

Response from Pup LabsJun 10, 2026

Thank you so much for sharing your experience, Karen! 🐾💛 We’re absolutely delighted to hear that after just two nights of using ProDenta, your pup’s bad breath has already improved. That’s wonderful news, especially when dealing with persistent bad breath that can be so difficult to manage. It’s always exciting to see early results, and we’re thrilled that you’re already noticing a difference. We hope your furry friend continues to enjoy the benefits of ProDenta, and we’re just as excited for you to receive the Joint Elixir as well! 😊 Thank you for trusting Pup Labs with your pup’s health and for taking the time to share this encouraging update. Wishing you and your pup many happy, healthy days ahead! 🐶💛 — Pup Labs Customer Care 🐾

Response from Pup LabsJun 10, 2026

Hello Gary, Thank you for taking the time to share your feedback! 🐾💛 We’re so pleased to hear that Gilbert took great care of your order and provided you with a positive experience. We take pride in delivering excellent customer service, and it's always wonderful to hear when one of our team members has made a difference. We’ll be sure to share your kind words with Gilbert—recognition like this means a lot to our team! 😊 Thank you for choosing Pup Labs and for trusting us with your pup’s care. — Pup Labs Customer Care 🐾

Response from Pup LabsJun 9, 2026

Hello Jacqueline, Thank you so much for taking the time to share your experience! 🐾💛 We’re sorry there was some confusion with the order process, but we’re delighted to hear that Jose was able to help resolve the issue and provide options that worked for you. It’s wonderful to know that he took the time to review your order, explain the available solutions, and help you reach a satisfactory outcome. Providing thoughtful, respectful, and solution-focused service is exactly what we strive for, and we’ll be sure to share your kind words with Jose. We’ve reached out via phone and email so we can review your account right away. Thank you for your patience and understanding, and for giving us the opportunity to make things right. We truly appreciate your feedback and your recognition of Jose’s excellent customer service. 🐶💛 — Pup Labs Customer Care 🐾

Response from Pup LabsJun 8, 2026

Hello Carol, Thank you so much for sharing this wonderful experience! 🐾💛 We're thrilled to hear that Saluki received such a positive report at his annual exam. Having a veterinarian comment on the condition of his teeth and gums—and be surprised to learn he's never needed a dental cleaning—is truly amazing! It’s especially rewarding to hear that ProDenta Dental Powder has become such an important part of his daily routine and that your veterinarian encouraged you to keep doing what you're doing. Stories like yours are incredibly meaningful to us because our goal is to help pets maintain their health and quality of life as they age. Thank you for trusting Pup Labs with your handsome senior boy’s dental care and for taking the time to share your success story. Wishing you and your Saluki many more happy, healthy years together! 🐶💛 — Pup Labs Customer Care 🐾

Response from Pup LabsJun 8, 2026

Hello Renee, Thank you so much for your kind words and for sharing your experience! 🐾💛 We’re delighted to hear that Gilbert took the time to listen, understand what was going on with Hansel, and help you find the best path forward. Providing compassionate, personalized support for both pets and their families is something we care deeply about. We’re also thrilled to hear that Toby and Keresa have made such a positive impression. We’ll be sure to share your wonderful feedback with all of them—they’ll be honored to know they helped make you feel supported and cared for. Knowing that you feel Hansel and Gretel are in safe hands means the world to us. 💕 We’ve reached out via phone and email so we can review your account right away. Thank you for trusting Pup Labs with Hansel and Gretel’s care and for being a valued member of the Pup Labs family. 🐶🐶💛 — Pup Labs Customer Care 🐾

Response from Pup LabsJun 5, 2026

Hello Diane, Thank you so much for sharing this heartfelt feedback! 🐾💛 We’re truly grateful for your kind words and are so happy that Jose and his supervisor were able to help you during such a stressful situation. We understand how upsetting it must have been to discover that your order had gone missing, especially when it was such a significant purchase intended to help Chief. It means a lot to hear that our team was able to provide a solution and give you some peace of mind. Jose will be thrilled to know that his compassion and dedication made such a positive impact on you and Chief. We’ll also be sure to share your appreciation with his supervisor. Thank you for being a loyal Pup Labs customer and for placing your trust in us. Please give Chief some extra love from all of us, and thank you again for your touching message. We’re honored to be part of his wellness journey. 🐶💛 — Pup Labs Customer Care 🐾

Response from Pup LabsJun 3, 2026

Hello Connie, Thank you so much for sharing your experience! 🐾💛 We're delighted to hear that although your product hasn't arrived yet, your interaction with our Customer Care team was a positive one. Providing friendly, helpful, and informative support is very important to us, and we're glad our representative was able to assist you. If you have any questions about your shipment or need anything else while you wait for your order to arrive, please don't hesitate to contact our Customer Care team at 855-207-7351 with your name and email address. Thank you for choosing Pup Labs. We hope you and your pup love the product once it arrives! 🐶💛 — Pup Labs Customer Care 🐾

Response from Pup LabsJun 1, 2026

Hello Harriet, Thank you so much for sharing your experience! 🐾💛 We’re absolutely delighted to hear that Freedom Joint Liquid has made such a positive difference for your pup. Seeing improvements in mobility, reduced limping, and the complete stop in falling episodes is wonderful news, especially for a senior dog. It’s heartwarming to know that within just a few weeks you began noticing meaningful changes in her comfort and quality of life. Stories like yours are exactly why we’re so passionate about helping pets live happier, more active lives. Thank you for trusting Pup Labs and for taking such great care of your sweet girl. We wish you both many more happy, comfortable days together! 🐶💛 — Pup Labs Customer Care 🐾