Pup LabsReviews of puplabs.com

Response from Pup LabsAug 7, 2026

Hello Diane, Thank you so much for taking the time to share your experience with us. 💛🐾 While we're sorry to hear that ProDenta wasn't the right fit for your senior pup due to his health needs, we're so glad you were able to consult with your veterinarian and make the best decision for his care. We're especially happy to hear that Jed provided you with the kind, professional, and compassionate service you deserved. We'll be sure to share your wonderful feedback with him—recognition like yours means so much to our team. Thank you for giving us the opportunity to assist you and for your kind recommendation. We wish you and your senior pup all the very best and hope he continues to do well. — Pup Labs Customer Care 🐾

Response from Pup LabsAug 3, 2026

Hi Marilyn, Thank you so much for sharing your experience! It means a lot to us to hear how your pup is doing. 💛🐾 We're so happy to hear that ProDenta has helped improve your dog's dental health and that she actually enjoys it—that's a win-win! It's wonderful to know you've been using it consistently for the past 4–5 months and are seeing positive results. We also appreciate you letting us know your ordering experience through Amazon has been smooth. Thank you for trusting Pup Labs to be part of your dog's daily routine. We hope she continues to enjoy ProDenta and keeps showing off that healthy, happy smile! — Pup Labs Customer Care 🐾

Response from Pup LabsJul 30, 2026

Hi G, Thank you so much for your thoughtful and heartfelt review! It truly means a great deal to us. 💛🐾 We're so happy to hear that Regina was able to turn your experience around and provide the care, kindness, and respect you deserved. We'll be sure to share your wonderful comments with her—she'll be thrilled to know her compassion and professionalism made such a positive impact. We also sincerely appreciate your recommendation of Worst to First and your thoughtful perspective on the importance of treating customers with dignity and respect. Those are values we strive to uphold every day, and we're grateful you recognized Regina's efforts. Thank you for giving us the opportunity to make things right. We truly appreciate your support, your kind words, and your blessings. We wish you all the very best! — Pup Labs Customer Care 🐾

Response from Pup LabsJul 30, 2026

Hi Gary, Thank you so much for sharing Rocket's journey with us. ❤️ Reading stories like yours means the world to our team. We're incredibly grateful that Rocket is feeling more comfortable and that you've already noticed such a positive change. We know how heartbreaking it is to watch a beloved dog struggle with constant itching, and we can only imagine how much you've been through searching for something that would help. Thank you for trusting us and for taking the time to share your experience. Your kind words will give hope to other pet parents who may be facing the same challenges. Please give Rocket some extra love from all of us. We're wishing him continued comfort, happiness, and many healthy years ahead! Warmly, The PupLabs Team

Response from Pup LabsJul 29, 2026

Hi Beth, Thank you for choosing Pup Labs and for taking the time to leave a review! 💛🐾 We’re excited for you to begin using the powder and hope you and your pup have a wonderful experience with it. Every dog is unique, but we hope you start seeing positive results as you continue using the product as directed. If you have any questions along the way or need assistance, our Customer Care team is always happy to help. We truly appreciate you giving Pup Labs a try and look forward to hearing how your pup does! — Pup Labs Customer Care 🐾

Response from Pup LabsJul 27, 2026

Hi Janice, Thank you so much for taking the time to share your experience with us! It truly made us smile to read your review. 💛🐾 We're so happy to hear that you stuck with ProDenta and are now seeing such great results. There's nothing better than hearing that other people have noticed how white your dog's teeth are—that's an amazing compliment! It's also wonderful to know you've seen reduced tartar in several of your dogs after using the product consistently. Thank you for sharing your experience with the recommended starting dosage as well. Real stories like yours can be incredibly helpful and encouraging for other pet parents who are just beginning their own journey. We know your dogs are cherished members of your family, and we're honored to be a small part of helping keep those tails wagging and those smiles bright. Thank you for trusting Pup Labs to care for your furry family—we truly appreciate your support and look forward to being with you for many years to come. — Pup Labs Customer Care 🐾

Response from Pup LabsJul 20, 2026

Hi Claire, Thank you so much for your kind words and for taking the time to share your experience! 💛🐾 We're thrilled to hear that Robin provided you with such helpful, knowledgeable, and compassionate service. We'll be sure to share your wonderful feedback with her—it will mean so much to know she made a positive impact. It also means the world to us that you appreciate our approach to supporting your pets by addressing the root cause whenever possible. Knowing that you trust so many of our products for your five pups is incredibly rewarding, and we're honored to be part of their wellness journey. Thank you for your loyalty and continued support. We truly appreciate you being a valued member of the Pup Labs family, and we wish you and your five furry family members many happy, healthy years ahead! — Pup Labs Customer Care 🐾

Response from Pup LabsJul 15, 2026

Hi Jolynn, Thank you so much for taking the time to share your experience! 💛🐾 We’re delighted to hear that Jose was able to quickly resolve the issue with your order and provide you with professional and efficient service. We’ll be sure to pass along your kind words to him—recognition like this means a great deal to our team. We’re excited for you to receive your order and hope you and your pup have a wonderful experience with our product. Thank you for choosing Pup Labs and for being part of the Pup Labs family! — Pup Labs Customer Care 🐾