Diana L.
I have spent thousands of dollars on…
I have spent thousands of dollars on products over the last three years. My German Shepheard, Atlas started eating himself alive since we moved to Nevada. I wish I could upload pictures of him biting/chewing on himself. Some products helped for a few days and others did not help at all. I was targeted for an ad online, had the time to watch the video and figured I would give it a try. I was shocked when the box arrived with tons of product in it. Somehow during the video I must have tripled my order? I tried the product since they offered a money back guarantee. Imagine my surprise when I noticed a few days later he did not seem to be chewing on himself as much. Fast forward about four weeks and he is doing amazing. We even take his cone of shame off most of the time. I called customer service today as I noticed a pending charge for more product. I did not need any as my first package contained tons of product. The rep was amazing and so helpful. I wish I could recall her name, she was great. Can't recommend the product enough.
Response from Pup LabsJan 16, 2026
Thank you so much for sharing your story! We’re thrilled to hear that Atlas is doing so much better and that the products have helped him find relief—you’ve clearly given him so much love and care, and we’re honored to have been part of his journey. We’re also glad our Customer Care team was able to assist you and provide support with your order. Stories like yours remind us why we do what we do: happy, healthy pups and their devoted families. — Pup Labs Customer Care