Pulsar VaporizersReviews of pulsarvaporizers.com

My first order from this company was awesome. It was here in a timely manner and nothing was broken and they responded right away like they said they do but apparently after being a first time customer, you’re nothing to them. I’ve asked the same question three different times to which I still have not gotten an answer, and I also made my second order through them Being optimistic. It was almost a week ago and it STILL hasn’t been shipped. On Their site they use the hurricane as an excuse which I can partially understand but if there are this many problems, maybe you shouldn’t be open for business. Or maybe just answer your customers that were willing to spend more money. This company really needs to reevaluate how they do customer care because it doesn’t seem like they care at all. I just want what I paid for and I probably won’t be ordering from these people again

Junk! Stopped working on day 32. I Submitted a claim and have not heard back over 17 days. Do not buy. Edited: Do not trust this company. They do not honor their warranty. I submitted photo as requested on 10/25. They are dishonest.

Processing time: failed In stock: failed Fixing the issues: failed PROCESSING TIME All orders are shipped within 1-3 business days. and IS incorrect I ordered on the 16th, it's now the 23rd and it still hasn't shipped.. and I got an email saying one of my things I ordered was out of stock, when I ordered it, there was 12 in stock, now they'll say it's out of stock, but when you go look at their website it will show they're in stock First time ordering, not happy at all.

I’ve bought two of their vapes this year and neither one lasted past a month. I didn’t drop or break them, they simply…stopped working. There is nothing they can do, I’ve lost all faith in the product.

Bought one of their cart batteries the PHD pre heat device and it came apart within 2 days and they won’t give me another one

Me and my friends (from the Netherlands) tried to buy some vapes on their site. Unfortunately I did not think about the fact that I used three different names: my moms name, because she wanted to pay for the order in advance, because I don't own a creditcard (it's not normal for Dutch people to own a credit card, but she happens to have one bacause the travels a lot), a friend that lives in NYC, because they don't ship to the Netherlands, and my own name of course. They marked my account as fraudulent even though I explained the situation and tried to look for a solution with them. I now understand that it comes off as weird to use 3 different names, but me and my friends just wanted to buy the vapes... The team doesn't work on finding a solution and that's what I cannot understand.

I bought a tool kit from them. Cost 10.00 shipping on a 20.00 item, but that’s how shipping is I guess. I get a notification it ships, but I check yesterday a week later since I haven’t gotten anything. Still says label created, which means they haven’t shipped. I contacted support and they told me to wait and that delivery companies don’t scan packages when they leave their facility. How do you run a business without keeping track of your packages? Even the worst package company would have delivered by now. Edit: customer service contacted me on 5/14 They told me that my package was definitely picked up, but wasn’t “scanned”. Doesn’t take a week to update even if the package wasn’t scanned at the original pick up. They finally told me the truth that the item was out of stock and that they could send me a replacement when it was back in. What kind of goose chase is this?

I bought the pulsar apx volt, two coils and a bubbler. On day 1 the bubbler broke, on day 3 one of the coils burned out. The unit has a HORRIBLE battery life which is another downfall. So after spending 148 bucks, at the end of the day I am left with a paperweight that probably can't function at that capacity either! DO NOT BUY!