Nancy
I wanted to return something as it didn't fit right
I wanted to return something as it didn't fit right, but no one will respond to my emails on how to go about doing that. Website only provides an email address, but no one will respond.

Bring Your Creative Visions To Life, Wear Your StoryWelcome to Pucau, your premier online destination for high-quality Print-on-Demand (POD) custom apparel, home goods, and unique merchandise. At Pucau, we believe that clothing and everyday items are more than just functional products; they are a powerful canvas for self-expression. Our mission is to empower individuals to showcase their unique personalities, passions, and creativity through premium, custom-printed lifestyle apparel and accessories.
Pucau (pucau.com) has 70 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Nancy
I wanted to return something as it didn't fit right, but no one will respond to my emails on how to go about doing that. Website only provides an email address, but no one will respond.
DB
I ordered three items. One of them fit and was made nicely. One was made of an unappealing clingy fabric and one was too big and not the right style for me. I asked how I could return two of them and they said they would give me back $15 to keep them! The two items cost $84!!! Not a reputable company.
Karin S.
Clothes not good quality. One dress material very thin - cheap material. Clothing sizes all over the map - mainly too small. Not made in the US and took a long time to delivery. Definitely wouldn’t order from them again.
Victoria
I wish I could give zero stars. First of all, this company uses deceptive advertising. The add says made in South Carolina. NOT TRUE. The tag on the item says made in China. The order took months to arrive and when I tried to contact them to determine the status, the email response I received was clearly written by a non-English speaker.
JoAnn
This company is a scam. Items come from Hong Kong - clothing articles much smaller than ordered. Company offered $21.00 credit for a $123 purchase. Will not take clothing back! Please do not order!
Mary B.
I ordered many items. Most of them were cancelled by the company. I ordered in Jan. Just got them in the end of March. The two dresses I received were to small. Can't find a way to return them without signing up for $5.00 to a different company for the answer. That is so WRONG!!! I won't do it so now I am stuck with them!
Cynthia A.
The item came in a small when I ordered a XXL. Left several emails with no response. No phone number to contact. Worst place on Facebook to shop.
Michele D.
Do not buy from this company.. I ordered 2 dresses from them and after receiving them I decided they just weren't right for me. I requested a return shipping label and have spent days going back & forth with them. They only offer a partial refund, no ability to return. I'm still trying to return the items, this has been going on for 7 days.