Libby Woods S.
wrong bus number displayed
On 7-28-15 9:20AM SAID 23 BUS HEADED TO TYRONE MALL DISPLAYED 14 INSTEAD OF 23. After contacting customer service they informed me that the bus driver KNEW he couldn't get the number changed over and was suppose to stop at every stop and inform waiting passengers. This bus driver rode right past us. He did not stop. Now I am waiting an additional 25-30 minutes. Very inconvenient. .........(it came and drove right past our stop) I am not even going to talk about it anymore. I did NOT wait for another bus. We all have bad days, right? The lady (sadly, I can't remember her name) in customer service apologized. It wasn't her fault...she was kind and did what she could. I just needed to be heard about my horrible experience. Tomorrow is another day.