PRWebReviews of prweb.com

I signed up for PRWeb / Vocus and was using their platform. Not very impressed but was signed up for a year so I did use it. Then several months into my contract, they shut me out. I received several different answers why. I simply asked for a prorated refund which they did not provide. I'd recommend to stay away.

PR Web - Vocus - Outmarket. Company offered consulting PR services and social media content services stating they would do the heavy lifting. While this service was expensive, our business wanted to leverage pr and significantly improve our social media presence. The content system looked like it would give us a hub of intelligence for our industry and a pulse on the consumer. The heavy lifting turned into a consultant that reviewed grammar on press releases. PR Web - Vocus - Outmarket did not come up with a single idea, the content system did not have content for our industry - spa or franchise and their experience in social media was pedestrian at best. And to top it off, the personnel kept changing, the turnover in our account was substantial and disrupted any ability to get traction. Half way through the 12 month period, our marketing suite services were transferred to a new entity from Vocus to Outmarket, they discontinued our platform and then spent 3 months trying to restructure it. They missed meetings and kept postponing, meanwhile we had already paid for a 12 month service. After 3 months we received a 3 sentence proposal for services that were not part of the original scope. No refund has been provided to date and the executive leadership of Outmarket does not respond. I have 20 pages of documentation that outlines all the problems. I would highly recommend not doing business with any of these three companies.