ProxyrackReviews of proxyrack.com

Even though I canceled my package, they charged me $599 and I want my refund.

So i've bought 3 days trial for 14$ to test their datacenter proxies. However after the purchase I was getting error 464 Host Not Allowed on each request. So basically 0 of requests were succesfull because of that. I've asked what is the issue and they said that YOU HAVE TO BE APPROVED FOR SPECIFIC WEBSITES. That is their answer " "websitename" is blocked by us so it does not get abused. Can you please provide us with your specifc use case? Based on that we can unblock it." I gave them all the info and said that I am currently using 450$ monthly subscription on another proxy service and I'm testing new ones (to show them that I may become their customer with monthly up to 500$ payments) However thats their reply: "Unfortunately I was unable to get your account approved for this domain. Let us know if we can help you with anything else." So that's basically it. There is extremely high chance thats your target website is blocked by them. There is NO PAGE ON THEIR WEBSITE that says that some websites are unavailable to connect via their proxies. Hence thats a scam. I am currently in contact with paddle.com in order to show them how they scam their customers by not providing true information.

It took more than two months for the support to answer my general inquiry. I also sent follow-up emails and received no emails in the meantime. As soon as I posted a bad review here, they immediately answered. This is a bad case of a feedback culture. Instead of removing and responding to my reviews, you could've answered emails. It's good to accept critics instead of making up things different than they are... ----------- reply to ProxyRack (Sep 15, 2021) ----------- See how fast you can reply? I just don't understand what took your team so long to proceed with an email from July 2021 (!). I was asking in general about my career at your company and haven't received any appropriate feedback until a few days ago. It would be much appreciated if you had spent time and energy trying to answer a simple request made in that email. Cheers! ----------- reply to ProxyRack (Sep 17, 2021) ----------- It's not about ticket issues but your feedback culture that doesn't exist at all. You keep sending false replies and keep blaming me without any common sense. I would of given 0 if that existed...

Shi.t Company Blocked My Account After Taking Payment Donot Buy!!

I have bought their 100 Shared Datacenter Proxies but there was threads limit. I asked their support how to increase the limit, they answered upgrade your proxy. So I checked the web there is no option for upgrading the plan. What you can do is cancel(get refund) on your previous plan and purchase a new, more expensive one. Therefore I bought the 1,000 Shared Datacenter Proxies according to their support's suggestion, but it didn't work well. So I asked for a refund. Then they refused to do and told me I am not eligible for refund because there was a refund happened. I told them the previous refund was for upgrading the proxy, but they ignored. They say"Money Back Guarantee" on their page but I never receive a refund. ----------- reply to ProxyRack ----------- Like I said, the previous refund was for upgrading/downgrading the plan, I never asked for a real refund. Your website doesn't have upgrading options for customer and now you are blaming customer have too many refunds? The refunds are caused by you, not the customer. Last time I used the service, it was great and I was happy. But this time, you have changed your product without noticing your customers. For example, the thread limit. There is no page that indicates your shared datacenter proxies have the thread limit, not even on the product detail page. I purchased the same plan like I did last time, but found out it is completely different thing I have used before and you refused to issue a refund. Thus, I regard your product as a serious deception. You also mentioned that I heavily using the service for nearly half a year? I suggest you look at your logs closely and learn how to do math. I have used your service for one month and did I use it for free? I paid the full price and I believe the price already cover all the maintenance fees. I have purchased the service on Sep 4th and asked a refund on Sep 5th. I did used some of the bandwidth for testing therefore I asked for a pro-rata refund. And I also received an email states "ProxyRack: Transaction Refunded" but I never get the money. Is this another deception? If you can not issue the refund why you have sent the confirmation email? And you never contact me about the this until I found out there is no refund.

es horrible sistema

very bad proxies..not good for google..most proxies are banned by google.

Non existent support ignoring Emails, proxies aren't bullet proof and don't meet the price tag.