Heather M.
Great service, product unusable
10.15.26;:HI, THANKS FOR THE QUICK REPLY. THE PRODUCT PRETTY MUCH LOOK LIKE THE PICTURE ONLINE. SO I WAS A LITTLE SKEPTIC WHEN I ORDERED IT BUT YOUR RETURN POLICY WAS GREAT. IT WAS JUST TOO LARGE IT WASN'T FORM-FITTING TO ANY OF THE KEYS AND IT WAS REALLY IMPOSSIBLE TO TYPE THE CORRECT KEYS THE CLARITY WASN'T GREAT. I'VE HAD THESE TWO KEYBOARDS FOREVER AND I LOVE THEM AND I REALLY DON'T WANT TO SWITCH TO THE NEW ONE WHEN THESE DIE OUT THAT'S WHY I WANTED TO GET A COVER TO HELP ME MAKE THEM LAST LONGER. I UNDERSTAND THESE KEYBOARDS ARE NO LONGER AVAILABLE. AND I KNEW THAT FINDING A COVER FOR THEM WAS GOING TO BE VERY HARD. I ALREADY RECYCLED IT. I DO APPRECIATE YOUR QUICK REPLY AND AGAIN YOUR RETURN POLICY WAS GREAT. THANK YOU SO MUCH BUT NEXT TIME I GET A NEW KEYBOARD OH ACTUALLY I DO HAVE A NEW KEYBOARD AT WORK AND A NEW LAPTOP THAT I'M HAVING A REAL HARD TIME FINDING A COVER FOR. COULD YOU EMAIL ME IT SHOULD BE ON MY ORDER .Your order was delivered on time, but it was not as described. I don't know how you think that this can fit over this old school. Microsoft keyboard/ergonomic keyboard. It is extremely frustrating to try to type with even if you tape it tight. I thought about taking a hair dryer to it, but that would ruin the integrity of it and make it unable to return. Although your return service was AMAZING and didn't expect me to return the item. But I don't know what to do with it since it is not usable on the keyboard. I guess it will be recycled . I will look into ordering another couple of laptop keyboard protectors. Thank you
Response from PROTECTCOVERS®Oct 15, 2026
Thank you for your review Heather and I am sorry our product was not to your liking. This Microsoft is a little difficult to make a good cover for, but this particular one has been a top seller throughout the years. So I am not sure what went wrong with yours. Maybe we shipped the wrong SKU? If you can send a photo our customer service, we could take a look and hopefully resolve it for you.




