ProteahotelsReviews of proteahotels.com

Stayed at Protea hotel at O R Tambo Airport, Johannesburg. Mistakenly left a book and $300 in cash inside the book. Despite numerous calls and emails and even getting the manager of Protea Hotel,Livingstone, Zambia to contact them, there has been complete silence. I wrote a negative review on Hotels.com and THIS WAS CHANGED THE NEXT DAY TO 'GOOD Hotel'. What kind of underhand dishonest behaviour is this? The front desk manager 'Louise' needs to be investigated. I can only assume she is covering for dishonest staff who have taken my money. Unbelievable behaviour!

One of the most beautiful hotels I have ever stayed at whether when attending meetings or traveling for leisure. Safety is one of their values . Comfort is their first name.

I stayed at the Protea Hotel by Marriott Midrand, in South Africa from the 9th December 2023 to 20th December 2023. This was my 5th year staying there always in-and-out. Protea Hotel by Marriott Midrand is my hotel of choice when I visit South Africa from the UK. It is a hidden gem tucked away nicely in Midrand. The service is second to none, from reception - Patience, Lilian, Ladymile & the gentleman with specs gave me a warm African reception and the check-in was seamless. In the bar Bheki and team were always at hand to serve and provide ice buckets, always with a smile. In the restaurant Victor/Thapelo and the team delivered top notch service. Hats off to the house-keeping team, the place is spotlessly clean. My room was always spotlessly clean. The thing that touched me the most was that one day I returned to find a bottle of "Chocolate Block" a very good red wine in my room courtesy of guest relations. I had previously mentioned in earlier communications with the hotel that this was my favourite wine and because they did not stock it onsite, they decided to buy it for me. In my books this is what I call "customer service with a difference" - definitely Titanium service. I definitely, recommend Protea Hotel by Marriott Midrand, in South Africa. It is safe, tranquil and more than value for money.