Pro Supply DirectReviews of prosupplydirect.com

Pro Supply Direct

About Pro Supply Direct

Pro Supply Direct is a b2b industrial marketplace where professionals can buy and sell HVAC, Plumbing, and Electrical parts and equipment.

Pro Supply Direct (prosupplydirect.com) has 54 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Replies: The company replied to 67% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Showing 4 reviews with 4 stars · Clear filters

J T B.
Feb 16, 2025
Too long to process order and lack of…and
Too long to process order and lack of timely response to status inquiries left customer in dark too long. Price and value very good.
Phil G.
Jan 31, 2025
The part was received in good condition…
The part was received in good condition but it seemed to take a while to get it.
Kevin C.
Nov 5, 2024
Gas Water Valve Replacement
The website was very intuitive which made ordering our new gas valve for our water heater quite easy. I was looking for a direct Honeywell brand replacement. The title of the part, description, and images all showed the exact Honeywell brand part I was looking for. What I received was a Resdeo brand part. While the part number matched and the part fit the job, I do feel like the website was misleading in promoting a different part.
That Steve G.
Aug 3, 2024
Only 4 stars
Only 4 stars, I'm away from home for work. I needed a part for my heat pump, but I'm not home to test or to visually verify that the board is similar before ordering. However shipping was quick, ordering was easy. Whenever my brother in law is able to get to the house and do an install I'll update the review.
Response from Pro Supply DirectAug 21, 2024
Thank you for taking the time to leave us the 4 stars