Ray D.
Pros2care did not work for me
I ordered a 3 pack of Prosta2Care (not Prostara) from their website. Should have immediately guessed that this was a scam as I got a call from their sales staff as soon as I placed the order, recommending me to get a 12 month supply. I declined and am glad that I did. The product did absolutely nothing for me. It was so disappointing as I was really looking forward in getting some relief and used this product daily and religiously as directed. Now after 45 days and zero results, I have requested a refund. Lets see if they redund me or not.
Response from ProstaraApr 8, 2025
Thank you for your review, We regret to hear about the issue that you are having specific to the product/order that you referenced in your email. However, according to our records our company did not ship or service any order for you. I believe that you may have mistakenly contacted us in regards to a purchase that you made with another online store. Respectfully, you may want to consider checking with your banking institution and/or credit card statement for additional details regarding your actual order and any associated charges listed. You should be able to contact the company where you made your purchase as their name and phone number is usually listed alongside those charges. This information is known as "line descriptor details." We hope that you find this information helpful in resolving your issue. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment Customer Loyalty Division