ProreferralReviews of proreferral.com

We used Home Depot Pro referral services. "BUYERS BEWARE! PLEASE DO YOUR RESEARCH! My wife and I paid this contractor Glenn from Glenn Specialized Construction more than $10K in September 2023. Plus gave him access to purchase materials from Home Depot at our expense. So, to have a contractor do such a shoddy job leaves me speechless. Which also added to the cost of this project. To do some sheetrock inside the home and garage, bathroom vanity remodeling roof repairs, and various other contractor work. We were very pleased with the work initially when we first moved back into our home. However, there were a few more jobs we needed him to finish. Which he promised to come back. However, he just ghosted us, never came back, and stopped responding. Then, to add insult to injury. Recently, we discovered in our bedroom that we had a leak behind one of the sheetrock walls he replaced leading to the bathroom. The leak was so bad that it was soaking our master bedroom carpeted floor and the walk-in closet carpet. So, we called another contractor to come out to find out what was going on. This contractor discovered that Glenn Specialized Construction used the wrong piping connection under the sink in the master bedroom vanity. Which caused the drainage from our A/C unit to clog and back up. The too small pipe connection was so clogged that it destroyed part of the sheetrock that he did replace. Now it has also soaked our new carpet that we will most likely have to replaced "AGAIN." This guy was recommended to us By Home Depot Pro Referral. In my opinion, I feel we paid too much money for this guy to not do a professional job on everything WE contracted him to do in our home.

home depot send out a handyman to replace a window screen. he replaced the screen but broke the whole frame trying to put it back in the window.he said he would order a new frame and come back in a few days, he has never come back, the only good thing he never got paid for anything,not for his service call or for the screen material he bought. i was going to pay for everything if fixed right.why does home depot keep hiring these people,same happened with my repair of a door hindge,handyman left to buy a new hindge and never came back,what a wast of the to use this service,

Contacted ProReferral from a referral by my local HOME Depot store. Unfortunately they referred a con man to me who promised to custom build a bathroom vanity and install it for me. Instead he tried to deliver and install a cheap off the shelf stained small vanity. I refused delivery and he has refused to return my $5200.00 deposit. To make matters worse ProReferral is ignoring my pleas for assistance. Evidently they don't background check or vet the so called pros they refer to vulnerable clients.