PropstreamReviews of propstream.com

I'm extremely frustrated with PropStream's billing practices. Despite calling to cancel my subscription, they have continued to charge me for services I no longer want or use. This unauthorized billing is unacceptable and feels borderline fraudulent. I made it clear during my cancellation call that I wanted to end my subscription, yet the charges keep appearing on my account. Their customer service has been unhelpful in resolving this issue, leaving me feeling disrespected as a customer. The difficulty in canceling and the continued charges after explicitly requesting termination of services have completely eroded my trust in PropStream. I cannot recommend a company that disregards customer requests and continues to bill after cancellation. If you're considering PropStream, be aware that canceling may be more challenging than you expect. Always monitor your statements closely if you decide to end your subscription with them.

My account has been blocked, yet I've been consistently charged for the past two months. Despite my daily calls to your customer service, I've received no response. It's important to note that deducting money from customers' accounts without their consent is not a commendable approach to running a business. One of your representatives assured me of a refund, only to see the next month's payment debited once again. I kindly request a refund for the two months' worth of charges, or else I will be compelled to file a formal complaint. It's crucial to maintain trust and integrity in your customer relationships and avoid resorting to deceptive tactics.

I purchased 2,268 post cards from propstream to be mailed out on February 2, 2023. I spent $1,020.60 on the postcards. My personal address was one of the addresses listed so I would know when they had been delivered. As of today, 02/24/23, I have not received a post card addressed to me in the mail. I did receive a call from someone who got one of the post cards but the card was damaged and my phone number was smeared out (I have a picture of the damaged post card). He said that he googled my name and return address and found my number that way. He told me “You need to have a long talk with the company that is printing these cards for you because it looks like the ink was wet when they started stacking them and the ink smeared”. I also received an undeliverable post card in the mail what was severely damaged as well (Number smeared out). So, what I know is that not all of the post cards were delivered (I did not receive the one I mailed myself) and at least some of them were severely damaged, rendering my phone number unreadable. I tried to contact the company several times asking for a refund, to credit my account or to at least give me 10-11 months of service (I pay $99/ month for their data service). I was very understanding and know that it is often easier for businesses to offer another product or service instead of refunding the money. I was willing to do that. I have spent hours on the phone on hold and speaking with a company representative but they will accept no responsibility. I did not get what I paid for and for a lot of the cards I did not get anything at all because a card was not delivered to my address at all. All you can ever ask of anyone is for them to do what they said they were going to do. In this circumstance, it seems like propstream feels like it is too much to ask for them to do what they said they were going to do. I paid over $1,020 and have nothing to show for it. Everyone makes mistakes and I don’t feel that, in most cases, it’s right to judge people by their mistakes. I do, however, judge people and companies and what they do to try to make their mistakes right, or not. Propstream has failed miserably and has , at best, been unwilling to correct their mistake and at worst, committed fraud and took my money without providing a service.