jenny S.
Tried to get assistance through chat to…
Tried to get assistance through chat to check stock, their robot said someone would be with me shortly an hour later of waiting and still nothing. Edit - They called me, they did not apologize or ask about my concern, first thing out of the guys mouth was "Really, a one star review?" No concern for what I was waiting to inquire about or anything.
Response from Pro Products SalesFeb 16, 2022
Hello Jenny. Sorry for the inconvenience. We are a bit short-haded and have been rather busy. Our sincerest apologies. We will try better in the future. However, to give us a 1-star review for a hold time? Seems a bit excessive. Call us and we'll be happy to help.