PropertysharkReviews of propertyshark.com

Response from PropertysharkDec 17, 2021

We’re sorry to hear your experience with PropertyShark has left you unsatisfied. However, PropertyShark does not list any homes for sale, rather our marketplace component automatically aggregates listings from a number of public and official sources, as well as through partnerships with brokerages, other platforms and more. As a result, PropertyShark has no control over the accuracy and timeliness of listings and information provided therein by third parties.

Response from PropertysharkDec 17, 2021

We’re sorry to hear your experience with PropertyShark has left you unsatisfied. We would like to reassure you that the search function does not automatically complete with a different address, but may provide a list of addresses from which users may choose the one they are interested in. Issues regarding the search function bringing up another address may be the result of: - Autofill executed by the browser through which the client is accessing the platform - Properties with multiple valid addresses. The property report for a specific building may feature a different address than the one the client has searched for, but both addresses refer to the same property. In some cases, a property may even have upwards of 5 valid addresses - A temporary system glitch. In this case, we encourage clients to directly and immediately reach out to customer service. In case the answers/solutions provided by the customer service representative is unsatisfactory clients may ask to be connected to a manager or follow-up with a complaint at [email protected] or at (718) 75-1758 9 a.m. to 5 p.m ET, Monday through Saturday mentioning the time and date of the unsatisfactory call, and the call will be reviewed by a manager to provide an equitable solution.

Response from PropertysharkDec 17, 2021

We’re sorry to hear your experience with PropertyShark has left you unsatisfied and would like to reassure you that PropertyShark is dedicated to transparency and fair business practices. There is no opaque coding or functionalities in place to unfairly use up customers’ monthly report quota. The different number of property reports – along with access to varying features and tools – available within different packages are meant to offer right-sized services at a fair cost to a wide range of real estate professionals, industry niches and companies of all sizes. Issues regarding the search function bringing up another address may be the result of: - Autofill executed by the browser through which the client is accessing the platform - Properties with multiple valid addresses. The property report for a specific building may feature a different address than the one the client has searched for, but both addresses refer to the same property. In some cases, a property may even have upwards of 5 valid addresses - A temporary system glitch. In this case, we encourage clients to directly and immediately reach out to customer service. In case the answers/solutions provided by the customer service representative are unsatisfactory, clients may ask to be connected to a manager or follow up with a complaint at [email protected] or at (718) 75-1758 9 a.m. to 5 p.m ET, Monday through Saturday, mentioning the time and date of the unsatisfactory call and the call will be reviewed by a manager to provide an equitable solution.

Response from PropertysharkSep 19, 2019

We apologize for any inconvenience this situation may have caused. Unfortunately, we cannot help with your inquiry as we are not connected with any properties listed on our website. PropertyShark.com is a website that offers public records on properties, information released by local governmental agencies. We do not rent, nor own any of the properties. The reason you found our email address online is because we show public records on properties in the United States. We have public records on the property you mentioned to our customer support team and you can check the details on our website. To access the information you just need to register for a free account. We have information about the property’s legal description, year built, square footage, building class, taxes and ownership. Nothing is related to your name. You may want to contact your bank for further assistance.

Response from PropertysharkDec 17, 2021

We’re sorry to hear that your experience with PropertyShark following our product updates has left you unsatisfied, as we are always looking to offer an increasing range of capabilities as well as a smoother customer journey, whether our users are highly experienced real estate professionals, members of the press or homebuyers. We would like to reassure you that no features or capabilities were removed from the comps tool, it has only been redesigned. As a result, some features are now included under different tabs or new sections of the page.