This company words their selections of information that there is a charge for in a confusing manner. Thus, the customer finds out after it is too late that they are being charged more than they anticipated. I thought my total charge was $7 and it turns out it was $7 + $36 = $43. Go to your state government web site for the information you seek - free or very little cost.
TA
todd A.
They are a SCAM!!!!
They are a SCAM!!!!. They don't allow you to close the account unless you call. CAN NOT BE CLOSED ONLINE!!! I told them they were a fraudulent company and the lady on the phone laughed at me. STAY FAR FAR AWAY
TW
Tony W.
Total scam
Total scam! I was trying to check if property taxes had been paid on a new house and landed on this site which looked like the official property record site. Got a report on my personal history, nothing on my property and a recurring charge appeared in my bank. Called to cancel, but don’t know yet if that happened. Beware!! How they can still operate as a legitimate company is a mystery!!!! Needs to be shut down!
DO
Deborah O.
They say it’s not $1 but then you are…
They say it’s not $1 but then you are signed up for something for $30 and they charge each month. Don’t do it!!!!
GJ
Glenn J.
A scuzzy scam
I purchased a $1 property report. A few days later I was charged $31. I called the company who said I signed up for a monthly installment plan. When I denied this the "customer service" agent said all transactions on their website come with an installment plan, it's in their terms of service. When I disputed that claim and read them the terms of service listed on their website, the agent continued to gas light me and say it was in their terms of service. I asked her to refund the credit card charge. She said she would process the refund and cancel the installment plan. I sure hope so.
Stay away from this website and their scams. The property info they will give you is freely available from the county government office.
KG
Ken G.
AVOID AT ALL COSTS! COMPLETE SCAM OPERATION.
I strongly advise everyone to stay far, far away from this company. This website is nothing, but a deceptive operation designed to take your money for worthless information.
The initial problem was that the site heavily spoofed or mimicked the appearance of legitimate local government records sites. I genuinely believed I was on an official portal when I entered my details and paid for what I thought were necessary records. After getting the email they sent, I realized it wasn't what I needed. I found the right local government website and paid for the info I needed. I didn't do anything more about the Propertyrecords.com. I figured it was a small fee, like a stupid tax, and just forgot about it.
What followed was absolute frustration. I only noticed months later that this little "fee" of $10 had led to recurring monthly billing for something that was completely worthless, and they charged me for it for the first time. They sent no follow-up emails, so I was unaware they were still billing me. It is total deception: you pay a small amount and then are trapped in an ongoing, unnecessary subscription cycle.
When I finally called them up to complain about the excessive charges, they were unhelpful and dishonest. I demanded a refund for all the bogus charges, especially since the service itself is junk. They refused any refund whatsoever, even though they were clearly the party responsible for this billing trap.
This is not a legitimate information source; it is an aggressively manipulative money-grab machine. Do yourself a favor and use official, recognized government channels instead. Save your time and money, and do NOT give them your personal details or credit card information. This company is a scam.
JA
Janet
This is a scam
This is a scam. I used it once while filing income taxes. When I noticed recurring charges, I called and they told me I'd signed up to pay $9.95 every 16 days for 2 years. Unbelievable! I requested a refund, which I'm supposed to receive in 5-7 days, and immediate cancellation of the account.
DW
Daune W.
They got me!
Hidden Subscription Charges Without Clear Disclosure
I used PropertyRecords.com to get a property report and was surprised to find I’d been signed up for a subscription I didn’t knowingly agree to. The recurring charges weren’t made clear during checkout, which felt misleading.
The property information itself was basic, and while canceling the subscription wasn't difficult, but the fact that I had to cancel at all was frustrating. Transparency in pricing should be a priority, and I wouldn’t use this service again for that reason.