Leisha L.
Looking for prom dresses can be very…
Looking for prom dresses can be very stressful!!! Shopping for days trying to find the right dress, trying on dress after dress, traveling from store to store is exhausting! Finally, you find the perfect dress, however, it’s not in a store it’s online at Prom Headquarters. We couldn’t have ask for a better shopping experience!!! The store I called was in South Carolina, not sure of the size I needed when I called I was a bit worried... I spoke to Liz, who is absolutely amazing! Liz wanted to make sure I ordered the right dress, so she had me speak to the seamstress who took the time to help me find the perfect size! Finally, we found our dress...the dress was ordered!!! This wasn’t the end, Liz made sure she followed up with us until the dress was delivered to our doorstep. This type of service just doesn’t happen often... once the dress was ordered Prom Headquarters/Liz, wasn’t required to call with updates on delivery or if we were satisfied, but they did keep us informed. Prom Headquarters/Liz/Seamstress in South Carolina your AMAZING!!! Thank you for taking your time to make sure we received OUTSTANDING CUSTOMER SERVICE!!! Leisha
Response from Prom HeadquartersJun 10, 2020
Thank you for such a sweet review! We hold our customers in high regards and train our staff to be as efficient as possible when handling our orders. We are so pleased that you were happy with the customer service that we provided and the dress that you purchased. We look forward to helping you find any other formal attire in the future!