Shop online for prom dresses, bridesmaid dresses, wedding dresses, homecoming dresses at a cheap discounted price. Browse new collections of dresses at Promfast!
promfast (promfast.com) has 18 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Melodie J.
Absolutely the worst quality and CS - I CONTACTED THEM and disputed my charge - I have re-disputed and Amex is doing a further investigation - Terrible quality dress, color was goss Yellow, hems were unfinished - split was un even - it was a size 2 not a 4 i could'nt even zip it and I am 119 pounds - Horrible do not buy
Cassie L.
I should have read the reviews before purchasing. I ordered a dress in a standard stock size — nothing custom. It has now been a month, and the dress still hasn’t shipped. I’ve reached out three separate times, and each time I’m told the dress is ready and just awaiting shipment. I even provided the specific date I needed it by, and that didn’t seem to matter. At this point, it feels like I’ve been scammed. I’m out $180 with nothing to show for it.
Foxy
By far the worst experience I have ever encountered. They seemed promising at first but once the payment is a made, the customer service depletes and they don't honour their refund policy so no you won't get your money back even tho they messed up.
Aurelia
Not at all happy with my purchase. I ordered a light yellow mermaid dress. they sent me the wrong size, the stitching was not finished, some seams looked as if they were about to break but worst of all there were bright pink splotches of dye on the material. The dress came in horrible condition. will not be ordering again
Amanda T.
Would give 0 stars if I could! Ordered a custom dress in November 2022 that was made incorrectly (my 13 year old daughters nipples show in her dress) and here we are April 2023 and they are still promising to make it right and refund me part of the order. Horrible product, horrible customer service!!! Would be happy to share more info. I have MONTHS of emails, broken promises and photos.
Magdalena
I was hesitant to order a gown online so I reached out to Promfast asking if I could return it if it didn't work out. I was NOT ordering a custom size so they said OK (I have emails to prove). When the dress arrived it turned out to be cheaply made, with a horrible polyester lining that made me sweat within 2 seconds of wearing it. I reached out to Promfast asking for the return label and they simply disappeared! After a few emails arguing with me that the dress was custom size (it was not, regular size 2 US), they stopped responding to my emails altogether. Shady business with shady practices - beware!
Mags
Be careful before you decide to order from Promfast. I was worried about ordering online and their strange return policy so I emailed customer service and asked if I would be able to return the dress if it didn't work out. The response said: "yes". When the dress arrived it was very cheaply made and I asked for a return label. It's been a couple months and no one got back with me. They lie to get your business, beware! If you can't return it's already a red flag!
