Dr. Mark F.
Basic great, the additional fee for broader coverage, forget
The base platform is an excellent recruiting tool. the additional fee for expanded coverage is a waste of money. I have used this additional fee service 4 times due to clients needing staff fast. There was absolutely no difference that we can tell in the number of applicants responding. I wrote to ProJob service desk requesting a refunded within the 30 day period and they never contacted me back. I am using their services but will only for the base unlimited posting.
Response from ProJobNetworkApr 2, 2016
Thanks so much for your review, Dr. Fraser. I'm sorry to hear that the upgrades did not work out for you -- as you might imagine, results can vary drastically from one job to another. In any case, I'm so sorry that you did not receive a reply to your refund request; someone definitely should have responded to you, and this is not our typical practice. As I mentioned in my email, we are happy to refund your upgrade payments per our 30-day guarantee. Once we hear back from you, we'll take care of that right away.