Claire B.
Project Montessori - not to be trusted
I feel this company is a scam _ cannot be contacted except by email. They accepted my order and took my money saying it was ready for dispatch. 9 days later -I get an email to say the product is unavailable and they will refund the money. At time of writing this - the money has not yet appeared in my account. What I’m most upset about (besides the possible loss of money) is the time they took to inform me. This was to be a present for my grand-daughter for Easter and now if I send something - it won’t get there in time. Why can’t these scam companies that hide behind the name of legitimate companies be taken down. VERY disappointed and annoyed
Response from ProjectmontessoriMay 15, 2025
Hi Claire, We’re truly sorry for the disappointment and frustration you experienced — especially around a meaningful occasion like Easter. Your order was unfortunately affected by a rare stock update issue, and we completely understand how upsetting it was to be informed so late. We did follow up with you directly via email and confirmed on April 27th that your refund had been fully processed. While delays like this are not the norm for us, we take full responsibility and are working hard to improve our systems. Thank you again for your feedback — it helps us grow and improve. Warm wishes, Project Montessori




