Projectmontessori Reviews | Read Customer Reviews of projectmontessori.com

Projectmontessori Reviews | Read Customer Reviews of projectmontessori.com

Projectmontessori reviews

Showing 166 reviews with 1 star · Clear filters

Ellen
Jul 29, 2025
I never received one of the items
I never received one of the items. Contacted the postal service and they tried to locate it but have not. Also I was very disappointed in the quality of the 2 items that I did receive
Response from ProjectmontessoriJul 29, 2025
Hi Ellen, We’re very sorry to hear about your experience and completely understand your disappointment. Our team has already been in contact with you via email, and we’re continuing to work with you directly to resolve the issue. Thank you for your feedback — we truly appreciate it and are here to help make things right. Kind regards, Project Montessori
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NITA T.
Jul 26, 2025
Order was placed on July 11
Order was placed on July 11, 2025 and still has not been delivered
Response from ProjectmontessoriJul 28, 2025
Hi Nita, Thank you for your review. Please rest assured that our support team is already in contact with you via email and actively working to resolve the issue. We're currently checking all the details with our logistics partner to get this sorted as quickly as possible. We completely understand how frustrating this must be and truly appreciate your patience in the meantime. Kind regards, Project Montessori
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Food Explorers M & M.
Jul 22, 2025
Way too much $$ for cheaply made import…
Way too much $$ for cheaply made import toys…
Response from ProjectmontessoriJul 23, 2025
Hi there, We’re really sorry to hear about your experience. We’ve just sent you an email so we can better understand what happened and make things right. Please check your inbox when you have a moment, we’d love to help. Warm regards, Project Montessori
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Linda G.
Jul 21, 2025
stencil set
Bought the stencil set, looked good on line but delivered unboxed in a clear plastic bag, Very poor quality and not suitable to give as a birthday present as intended. I did put a review on the Montessori page but it was never published !!
Response from ProjectmontessoriJul 21, 2025
Hi Linda, We’re really sorry to hear the stencil set didn’t meet your expectations — especially since it was intended as a gift. 💛 We’d love the chance to look into this further. Please feel free to reach out to us at [email protected]. We're here to help. Kind regards, Project Montessori
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E L.
Jun 16, 2025
NOT AN AUTHENTIC MONTESSORI STORE
NOT AN AUTHENTIC MONTESSORI STORE. Toy I ordered was plastic instead of wood (as advertised) and the cheapest thing I’ve ever seen. Absolute scam. Came from China, which would be fine if they 1) didn’t advertise that their store is in upstate New York and 2) clearly up-charged the item by about 200%. There’s no way the factory price of the $60 toy I ordered was more than $3.
Response from ProjectmontessoriJun 18, 2025
Hi there, We're really sorry to hear this and appreciate your honest feedback. If the item was advertised as wooden and arrived plastic, that's definitely not acceptable. We'd love the chance to make it right — please reach out to us at [email protected] so we can sort this out for you. Thanks again for bringing this to our attention. Kind regards, Project Montessori
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Amy Kienker J.
Jun 8, 2025
This Site is a Scam
This Site is a Scam Both of the items I ordered were nothing like what is pictured on the website. Both were cheaply made and of poor quality and of different colors than shown. Somehow they are using the name Montessori and selling products that look nothing like those advertised. Stay far away.
Response from ProjectmontessoriJun 8, 2025
Hi Amy, We’re really sorry to hear about your experience and completely understand your frustration. What you described is not the standard we aim for, and your feedback has helped us take a closer look at both the product itself and how it’s presented on our site. As mentioned in our emails, we’ve already processed a full refund for the item you contacted us about. If there’s an issue with the second item as well, we’d really like to make it right — please feel free to send us photos at [email protected], and we’ll be happy to take another look. We’re a small team doing our best, and while we missed the mark this time, we appreciate you sharing your experience — it helps us improve. Warm wishes, The Project Montessori Team
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Consumer
Apr 19, 2025
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. I ordered 2 toys for my 15month old. Waited 3 weeks, got a refund for one of them but no explanation or reason for the order being cancelled. Expecting the remaining toy and received that 6 weeks later. The toy is absolutely awful and I could have done a better job in the tool shed. Incredibly disappointed as I was excited to see my son’s reaction to the new toys. Waste of time and money. Avoid!
Response from ProjectmontessoriMay 15, 2025
Hi there, Thank you for sharing your feedback — we’re truly sorry to hear about your experience and disappointment. We completely understand how frustrating it must have been to wait so long and not receive clear communication regarding your order. That’s definitely not the experience we want for any of our customers. Regarding the cancelled item, we usually provide explanations when cancellations occur, so we apologize if that wasn’t communicated clearly in your case. We’re also sorry the toy didn’t meet your expectations — our goal is always to offer quality products that bring joy to little ones. We’d love the chance to make this right for you. Please reach out to us directly at [email protected] so we can assist you personally and find a solution that works. Thank you again for your honest feedback — it helps us improve. Kind regards, Project Montessori
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Kaye A.
Apr 15, 2025
THIS COMPANY IS A TOTAL SCAM AND DO NOT DELIVER
This company is a total scam and they do not deliver what you pay for. I ordered and paid for three items and two months later i am still emailing asking where is my order only to be told it is in transit. It is stuck in transit so we will send you a small gift as a token of goodwill. Well the gift arrived some cheap item directly from China and I am still to receive my order or a refund. BUYER BEWARE THIS IS A SCAM.
Response from ProjectmontessoriMay 15, 2025
Hi, We’re very sorry to hear about your experience and completely understand your frustration. Please know that we are a legitimate company, and it is never our intention to cause disappointment or delay. Shipping delays can sometimes happen due to circumstances beyond our control, such as customs or transit issues. The gift we sent was meant as a goodwill gesture to acknowledge the inconvenience, though we regret it didn’t meet your expectations. Since we can’t locate your order from your review, please contact us directly at [email protected] with your order details so we can urgently investigate this and work to resolve it for you, including processing a refund if appropriate. We truly want to make this right and regain your trust. Best regards, Project Montessori
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