Nancy F.
Poor quality company in all respects
The merchandise ships from China and not the USA as it appears to be made when reading the website. Each item shipped separately and they were sent to wrong addresses. Customer service told me to contact the post office. Since all other orders from other sellers make it to me and my address was correct in the confirmation email I see this as a problem. I am still wondering where three of the items are. The toys are cheaply made. They are not Montessori quality or anywhere close. Customer service finally responded to me and offered a 50% refund. I decided to take it because I don’t think that if I send them back I will ever get a refund. Now after two days I again have not heard back about the 50% offer. This company is a scam. I spent $300 on cheap merchandise and haven’t even received all of it. Beware of this false company!!! Adding to this review. I would never buy from them again. Two of the items were never received. I did finally receive refunds for those and the remaining items that I did not think were quality. I kept two items. After a month of back and forth at least I did receive the refunds so in some way the issues were resolved. However, I would never recommend this company. The issues being resolved does not take away from the fact that there were so many issues in the first place.
Response from ProjectmontessoriSep 27, 2025
Hi Nancy, I’m truly sorry for the issues you’ve experienced. Our team has already replied to your emails and we’re waiting on the photos of the items and packaging so we can resolve this for you. Please rest assured we’ll do everything possible to make this right. 💙 Kind regards, Project Montessori