ProjectmontessoriReviews of projectmontessori.com

Purchased gifts Nov.26 as a Chanukah present. It’s now Dec 21, the holiday is over, and the gift was never received. Shipping shows it’s in LA, where it’s been since Dec. 13. Project Montessori will not answer my calls or emails about delivery. They have ignored 11 emails to find out where the gift is. Never experience such HORRIBLE customer service.

I would give the company no stars at all. It said 6-10 business days for delivery. I ordered on 23 November and am still waiting. I have chased the company who have stopped replying. I have tried to chase Yodel the local courier but it is impossible to speak to a human being. I would strongly suggest that you do not attempt to buy from this company

Upon my daughter's recommendation, I ordered the Culinary Wooden Blocks, along with a drawstring bag, on November 10 for my granddaughter for Christmas. Within a week, the bag came. It's December 19, and I'm still waiting on the blocks. I knew I was in trouble when I saw tracking from China, and then received an email on November 28 from USPS, telling me there was a "delivery exception," and the package would not be delivered due to insufficient postage. I contacted the company, including the tracking number from USPS so they could verify my claim, but my pleas fell on deaf ears until I reached out about the order to Shopify. Within 2 days, I was given a 50% refund and was told I could "keep the item." WHAT ITEM? IT WAS NEVER DELIVERED! So then a replacement was shipped on December 12, and it's been held up in Chicago clearing customs and awaiting shipping in the US, and I fear I won't have it for Christmas. In the meantime, I ordered something from Amazon, and if the second shipment shows up at my house after Christmas, I will send it back and ask for the rest of my money back, which I would hopefully get back before 2027! Terrible customer service, terrible business model. Can't believe doing business this way could in any way be profitable!!

I had no idea from the website that this was a company exporting from China. The contact telephone number is American but only seems to take voice mail messages. It took a few weeks for the toys I ordered to arrive and for what they cost the quality is poor. They were nearly £25 each and I would say the sort of thing I would expect to buy in a market for perhaps a quarter of that at most. Not what I expected nd not what I would be prepared to gift my nephews at Christmas so have gone shopping and bought more.

Toy box arrived without all the toys

I have been given a refund. But only after making this negative review. I still believe leaving this review up and available for people to see is important. I think PM should work on improving the quality of their products over removing bad reviews after a refund. I recently purchased the Montessori Baby Sensory Book from PROJECT MONTESSORI. I have just received it, and it is not the same product that is advertised. • very flimsy •different pictures and colours •no crinkle paper •mirror is foggy and the reflections are distorted •quality is a lot poorer than made to believe by description and photos on Web page. •does not fold into a standing position •didn't come in any packaging other than the shipping bag. I would advised people NOT to purchase this product and be very cautious of anything they buy from this company. I attempted to put this same review on their website and it has not been displayed. So they are also hiding bad reviews.

There is no human correspondence with this outfit. No phone numbers listed or available anywhere. Order tracking site is totally bogus. Worse customer service ever, They don't mention that product could be sent from just about anywhere in the world or how will be sent. I just know 2 little boys will be disappointed in Christmas! Update.... still nothing received from order. Just phony promises and no valid tracking. Nothing but AI generated Conor responses.

I found Project Montessori online and saw that they were UK based so ordered two Christmas presents for my nieces. I ordered on the 26th November and almost a month later still have not received the items. I have checked tracking and was shocked to find the items were coming all the way from China! I am away for Christmas and am gutted that these items will not arrive in time/at all! If I had known the items were from china, I would not have purchased. I will not be using this company again - and if you’re reading this review I would strongly suggest you don’t either. Avoid at all cost